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Ahsay Go Limitations

September 16, 2026

Ahsay Go has several limitations on specific OS environments it operates in. These limitations include, but are not limited to, restrictions on files, features that are unavailable on specific operating systems, as well as case sensitivity in the naming convention of some operating systems amongst others.

Non-Compressible Files

The following is a list of non-compressible files:

Non-Compressible Files
Archive
.7z .bz2
.gz .rar
.xz .zip
Audio
.aac .ac3
.aifc .amr
.flac .m4a
.mka .mp2
.mp3 .mpa
.ogg .ra
.rm .snd
.ssm .wma
Graphics
.gif .jfif
.jpeg .jpg
.png .wim
.wmp .wmz
Video
.3gp .asf
.divx .ivf
.m4v .mkv
.mp2v .mp4
.mpeg .mpg
.mts .qt
.rv .smil
.vob .webm
.wmd .wmv
.avi .m1v
.mov .mpe
.mpv2 .rmvb
.swf .wm

Windows Limitations

RDS User Profile Disks

Ahsay Go running on Windows RDS Server with User Profile Disk enabled is not supported. The Windows User Profile will be deleted every time the user logs off the machine. As the Ahsay Go configuration files are saved under the Windows User Profile, this will cause a failed backup.


Enhanced Network Drive Support

  • For network drives which have not been already setup or mapped in Windows.
  • Temporary folder location is not supported with individual login credentials but can still be setup separately using existing Windows User Authentication login.
  • It also does not support Pre-Backup and Post-Backup Commands.
  • Not supported on "Restore Raw File" and "Restore to local computer" options.
  • Not supported for mobile backup destinations.

macOS Limitations

Resource Fork Files

Resource fork files cannot be restored with Ahsay Go installation on macOS 10.8 above.


Case-Insensitive File System

For volumes with a case-insensitive file system, target file of a symbolic link will be backed up twice (in both upper case and in lower case), hence, doubling the backup quota storage requirement.


Synology and QNAP NAS Limitations

The following features of Ahsay Go are not supported on Synology and QNAP NAS devices:

  • Backup of network drives
  • OpenDirect
  • Restore Filter