Frequently asked questions

Ahsay uses advanced data deduplication and compression technology to significantly reduce backup data storage and therefore storage costs. This also lowers network utilization and enables faster backup and restore performance.

Experience significant backup and storage costs savings now. Try it free!

Yes, Ahsay Mobile App is compatible with both Android and iOS devices.

You can download the Android and iOS app here.

Get extra phone storage without extra costs.

Ahsay Mobile app enables you to optimize your mobile phone storage for even more selfies, video, audio and document files. Download Ahsay Mobile App on your phone now. 

Yes, you can use your own storage based on your requirements. Ahsay supports popular cloud storage services such as Amazon S3, Google Cloud Storage, Microsoft Azure, Wasabi, Backblaze etc.

Alternatively, you can use Ahsay Drive which is powered by Microsoft Azure for just $1/100GB per month, with no additional egress or transfer fees. Check out our pricing

As an Ahsay Managed Backup‑as‑a‑Service (AMBaaS) subscriber, you’ll enjoy FREE software updates automatically deployed by Ahsay—whether it’s the latest hotfix or a brand‑new version. That means you’ll never miss out on critical fixes, performance enhancements, new features, or the latest security patches that keep your backup solution running at its best. 

With Ahsay, your backups stay secure, optimized, and always up to date.

As an AMBaaS subscriber, you’ll enjoy free technical support handled by experienced professionals—not chatbots. Whenever an issue arises, our team is here to resolve it quickly and keep your backups running smoothly.

With Ahsay, you’re backed by people who care.

For security reasons, we strongly recommend users run the latest version of our backup software to ensure backups run smoothly. Protects data from potential vulnerabilities.

An Ahsay AMBaaS subscription offers unlimited software updates; all updates are deployed automatically whenever a new version is available to give you and your customers complete peace of mind.

Never pay ransom to hackers again! Backup all your devices with Ahsay.

Tip 1: Store your backup data in multiple destinations using the 3-2-1 backup rule to maximize your data recovery options

Tip 2: Enable Two-factor authentication to prevent unauthorized access to your backup data

Tip 3: Use Ahsay immutable backups to prevent ransomware infection or hackers deleting to your backup data

To get 100% data protection, please refer to blog post of Tips for Data Protection.

The loss of access to critical business data on SaaS platforms will not only result in extended business downtime but it will also cause:

• Damage to your reputation.
• Loss of customer goodwill.​
• Possible legal action​.

Therefore, it is very important to have a physical copy of your cloud data on local storage which is always accessible 24x7. In case your data in the cloud is corrupted or your cloud service is unavailable.

Check out our blog post about why data backup is a must-have items for SMBs.

Ahsay is committed to offering the best available data protection technologies on our backup solutions such as AES 256-bit data encryption, 256-bit SSL communication, Two-factor authentication (2FA), Immutable backups etc.

If you prefer a backup solution that is based on a license purchase model we recommend you use the Ahsay self-hosted backup solution. Check out our self-hosted license pricing

An Ahsay Managed Backup-as-a-Service(AMBaaS) subscription covers backups of; File/NAS, virtual machines & databases, and Microsoft 365/Google Workspace. You can get your backup business started and have backups running in a few minutes. There is no need to invest in additional hardware, set up centralized backup servers, provision storage, or hire experienced IT personnel to manage your backup infrastructure.

As an AMBaaS subscriber, you’ll enjoy free technical support handled by experienced professionals—not chatbots. Whenever an issue arises, our team is here to resolve it quickly and keep your backups running smoothly.

With Ahsay, you’re backed by people who care.

If you still have questions, please contact us on WhatsApp or send us an email.

The monthly cost of your backup service depends on the type of backup sets your customers are protecting; File/NAS, databases, virtual machines, or Microsoft 365/Google Workspace.

1. Files for $1/100GB per month with 50% discount. Capped at $5 per month.

2. Databases and virtual machines for $1/100GB per month. Capped at $10 per month.

3. Microsoft 365/Google Workspace for $1/user per month. Capped at $100 per month.

If you choose Ahsay Drive as your backup storage, this is an additional $1/100GB per month(no additional egress or transfer fees). 

Check out our pricing

We provide good reseller package. If you are interested in becoming an Ahsay reseller. Please don't hesitate to contact us.