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How to restore your backups on Microsoft 365 (AMBaaS version)

August 17, 2026

Please use the following steps to restore Microsoft 365 data using AhsayOBM.

  1. From the AhsayOBM home screen, click Restore.
  2. Select the backup set containing the Microsoft 365 data you want to restore.
  3. Select your preferred backup destination.
  4. Configure the Temporary Directory if needed.
  5. Click Next.
  6. Select the Microsoft 365 data you want to restore, such as Users, Teams, SharePoint Sites, and/or Public Folders.
  7. Click Next.
  8. Select what to restore: Choose from files as of job is selected by default, with the latest version displayed.

Scenario 1: How to use features to make restore process efficient

  1. Select the specific data you want to restore.
  2. Use the Keyword Quick Search feature to quickly locate a specific email.
  3. To preview an email, click the Preview button on the right side of the email column.
    • If the email contains an attachment, click the attachment to download it without restoring the entire email.
    • Select a destination where to store the restored data and click Continue.
  4. Alternatively, click Quick Download to quickly restore a specific email.
    • Select a destination where to store the data and proceed with the restore.
  5. After the restore is completed, open the selected destination and verify the downloaded email and attachments.
    • Use a third-party application to properly read and open restored Outlook emails and other restored Microsoft 365 data, if needed.

Scenario 2: Restore deleted/corrupted Microsoft 365 data to its Original Location

  1. Select the Microsoft 365 data you want to restore and click Next.
  2. Keep the default restore method: Restore to Microsoft 365.
  3. Select Original as the restore destination.
  4. Click Advanced Option and modify the settings as desired.
    • You may choose to Overwrite or Skip the restore when the selected data already exists.
  5. Click Next to proceed with the restore.
  6. After the restore is completed successfully, open the Microsoft 365 account and verify that the selected data has been restored to its original location.