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AhsayOBM Google Workspace Requirements

July 21, 2025

AhsayOBM Installation

For agent-based backup and restore, make sure that the latest version of AhsayOBM is installed on your computer with Internet access for connection to your Google Workspace account.

Users should also stay up to date when a newer version of AhsayOBM is released. To get our latest product and company news, please check out the Announcements page on our website.


AhsayOBM License Requirement

AhsayOBM licenses are calculated on a per device basis:

  • To back up users with one (1) backup client computer

    Example: If one AhsayOBM is installed then, one AhsayOBM license is required.

  • To back up users with multiple backup client computers, the number of AhsayOBM licenses required is equal to the number of devices.

    Example: If there are ten (10) users to be backed-up across three(3) backup client computers, then 3 AhsayOBM licenses are required.

    Please contact your backup service provider for more details.


Access for AhsayCBS User Web Console

It is now possible to perform agentless backup and restore, which can be done via the AhsayCBS User Web Console without using the AhsayOBM client agent. In order to access the User Web Console, make sure you have an Internet connection and a web browser installed on your computer or mobile device.

Access to AhsayCBS User Web Console is dependent on the policy set by your administrator. Kindly contact your administrator if you are having trouble logging in the AhsayCBS User Web Console.


Add-on Module Requirement

Make sure that the Google Workspace Backup feature has been enabled as an add-on module in your AhsayOBM user account and that there is enough Google Workspace Backkup license quota to cover the backup of your users.

Please contact your backup service provider for more details.

Ahsay licenses for the Google Workspace module are calculated by the number of Google Workspace accounts. If the same Google Workspace account is backed up on multiple backup sets with an AhsayOBM user account, it would be counted as one (1) Google Workspace license.

However, there is a limitation set by Google itself for the number of times a backup can be performed on a single Google Workspace account based upon the number of API calls that user account has made. If the limit is reached, the backup will be suspended until the API account is reset. For more information, please refer to API section on the Limitations page.

However, if any items from either Gmail, Drive, Contacts, or others are seleted under Users, the Google Workspace license count will be calculated based on the number of user accounts selected.

For more detailed examples about the Google Workspace license requirement and usage, please refer to Example Scenarios for Google Workspace License Requirement and Usage.


Backup Quota Requirement

Make sure that your AhsayOBM user account has sufficient quota assigned to accommodate the storage of the Google Workspace users for the new backup set and retention policy.

Please contact your backup service provider for more details.

To get an accurate estimate of the backup quota requirement, it is recommended to check the actual usage of the Google Workspace organization.


Google Workspace Subscription

  • Google Workspace Subscription Plan

    The following subscription plans with Google Workspace are supported to run backup and restore on AhsayOBM or AhsayCBS User Web Console:

    Business Starter Business Standard
    Business Plus Enterprise

  • Google Workspace Subscription Status

    Make sure that your Google Workspace subscription with Google is active in order to enjoy all privileges that come along with our backup services. If your account has expired, renew it with Google as soon as possible so that you can continue to enjoy the Google Workspace backup services provided by Ahsay.

    To learn more about your Google Workspace subscription, please refer to the following: Google Workspace Subscription


Supported Services

Below are some of the supported services of the Google Workspace backup module. Also specified are the data types that are supported when backing up these services.

                                                                                                                                                                                                           
Supported Services
GmailDrive
CalendarTasks
ContactsChat
Meet-

Data Types/Categories

Below are the supported data types/categories that can be backed up through AhsayOBM.

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Gmail Data Types
                                                                                                                                                                                                                                                   
Core system folders
InboxStarredSnoozed
ImportantDraftsSent
ScheduledAll MailSpam
TrashCategories (Social, Updated, Forums, Promotions)-
                                                                                                                                           
Labels
Single LabelMultiple LabelsMultiple Nested Labels
Custom Labels--
                                                                                                                                                                                               
Categorization
Primary TabSocial TabUpdated Tab
Forums TabPromotions TabForms Invitations
Calendar InvitationsConfidential Emails-
                                                                                                                                                                                                                                                   
Email States
Unread EmailsRead EmailsStarred Emails
Flagged or Important EmailsArchived EmailsDraft Emails
Scheduled EmailsForwarded EmailsMuted Emails
Pinned EmailsRead but Unreplied EmailsUnread but Forwarded Emails
                                                                                       
Emails Content
with Special Characterswith Multimedia Contentswith Attachments
---
Drive Data Types
                                                                                                                                                                   
Core system folders
My DriveShared drivesShared with meRecent
StarredSpamBin-
                                                                                                   
Folders
File attributes and versionFolder StructuresShared ContentShared Drive contents
                                                                                                                                                                                                                                                                                                                                                                                                                                   
File Types: Native Google Workspace File Types
NameFile TypeNameFile Type
Google Docs.gdocGoogle Sheets.gsheet
Google Vids-Google Forms.gform
Google Drawings.gdrawGoogle My Maps-
Google Sites (Exported).gsitesGoogle Apps Script-
Google Colaboratory---
                                                                                                                                                                                                                                                                                                   
File Types: Standard Document Formats
NameFile TypeNameFile Type
Microsoft Word.doc
.docx
Portable Document Format.pdf
OpenDocument Text.odtRich Text Format.rtf
Plain Text.txt--
                                                                                                                                                                                                                                   
File Types: Spreadsheet Formats
NameFile TypeNameFile Type
Microsoft Excel.xls
.xlsx
OpenDocument Spreadsheet.ods
Comma-Separated Values.csvTab-Separated Values.tsv
                                                                                                                                                                   
File Types: Presentation Formats
NameFile TypeNameFile Type
Microsoft PowerPoint.ppt
.pptx
OpenDocument Presentation.odp
---
Calendar Data Types
                                                                                                                                           
Calendar Types
EventFoxus timeOut of office
Working locationTaskAppointment schedule
                                                                                       
Basic Calendar Event Data
Single Day EventMulti-Day EventRecurring Event
                                                                                                                                           
Event data
Event with Attachments and Rich Text DescriptionEvent with Description and NotesEvent with Custom Fields
Large Event with Multiple Attendees--
                                                                                                                                                                                               
Calendar data
Shared Calendar EventCalendar with LabelsCalendar with Attachments and Links
Calendar with PermissionsCalendar Event with Multi-Time ZonesCalendar with different time zone
Calendar with birthdaysMy calendarOther calendar
---
Contacts Data Types
                                                                                                                                                                                                                                                                                                                                                                                                                                                           
Basic Chat
Single MessageMulti-Participant ChatStarred Messages
Unread Messages--
Messages with Rich Text
Formatted MessagesHyperlinksCode Blocks
Attachments in Messages
-
Emojis and Reactions
-
Group Chats
-
Mentions and Notifications
-
---
Meet Data Types
                                                                                                                       
Meeting recorded video
-
Meeting transcript
-
---
Tasks Data Types
                                                                                                                                           
Basic Task data
Single TaskMultiple TasksTask with Subtasks
Task with No Title--
                                                                                                                                           
Task with different statuses
Pending tasksCompleted tasksTasks Without Due Dates
Tasks With Due DatesOverdue Tasks-
                                                                                                                                                                                               
Task attributes
Labeled TasksSingle Task ListMultiple Task Lists
Empty TasksTasks in Different LanguagesTasks with Emoji
Tasks with Special Characters--