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AhsayOBM Google Workspace Requirements

September 29, 2025

AhsayOBM Installation

For agent-based backup and restore, make sure that the latest version of AhsayOBM is installed on your computer with Internet access for connection to your Google Workspace account.

Users should also stay up to date when a newer version of AhsayOBM is released. To get our latest product and company news, please check out the Announcements page on our website.


AhsayOBM License Requirement

AhsayOBM licenses are calculated on a per device basis:

  • To back up users with one (1) backup client computer

    Example: If one AhsayOBM is installed then, one AhsayOBM license is required.

  • To back up users with multiple backup client computers, the number of AhsayOBM licenses required is equal to the number of devices.

    Example: If there are ten (10) users to be backed-up across three(3) backup client computers, then 3 AhsayOBM licenses are required.

    Please contact your backup service provider for more details.


Access for AhsayCBS User Web Console

It is now possible to perform agentless backup and restore, which can be done via the AhsayCBS User Web Console without using the AhsayOBM client agent. In order to access the User Web Console, make sure you have an Internet connection and a web browser installed on your computer or mobile device.

Access to AhsayCBS User Web Console is dependent on the policy set by your administrator. Kindly contact your administrator if you are having trouble logging in the AhsayCBS User Web Console.


Add-on Module Requirement

Make sure that the Google Workspace Backup feature has been enabled as an add-on module in your AhsayOBM user account and that there is enough Google Workspace Backkup license quota to cover the backup of your users.

Please contact your backup service provider for more details.

Ahsay licenses for the Google Workspace module are calculated by the number of Google Workspace accounts. If the same Google Workspace account is backed up on multiple backup sets with an AhsayOBM user account, it would be counted as one (1) Google Workspace license.

However, there is a limitation set by Google itself for the number of times a backup can be performed on a single Google Workspace account based upon the number of API calls that user account has made. If the limit is reached, the backup will be suspended until the API account is reset. For more information, please refer to API section on the Limitations page.

However, if any items from either Gmail, Drive, Contacts, or others are seleted under Users, the Google Workspace license count will be calculated based on the number of user accounts selected.

For more detailed examples about the Google Workspace license requirement and usage, please refer to License Requirement.


Backup Quota Requirement

Make sure that your AhsayOBM user account has sufficient quota assigned to accommodate the storage of the Google Workspace users for the new backup set and retention policy.

Please contact your backup service provider for more details.

To get an accurate estimate of the backup quota requirement, it is recommended to check the actual usage of the Google Workspace organization.


Google Workspace Subscription

  • Google Workspace Subscription Plan

    The following subscription plans with Google Workspace are supported to run backup and restore on AhsayOBM or AhsayCBS User Web Console:

    Business Starter Business Standard
    Business Plus Enterprise

  • Google Workspace Subscription Status

    Make sure that your Google Workspace subscription with Google is active in order to enjoy all privileges that come along with our backup services. If your account has expired, renew it with Google as soon as possible so that you can continue to enjoy the Google Workspace backup services provided by Ahsay.

    To learn more about your Google Workspace subscription, please refer to the following: Google Workspace Subscription


Supported Services

Below are some of the supported services of the Google Workspace backup module. Also specified are the data types that are supported when backing up these services.

Supported Services
Gmail Drive
Calendar Tasks
Contacts Chat
Meet

Data Types/Categories

Below are the supported data types/categories that can be backed up through AhsayOBM.

Gmail Data Types
Core system folders
Inbox Starred
Snoozed Important
Drafts Sent
Scheduled All Mail
Spam Trash
Categories (Social, Updated, Forums, Promotions)
Labels
Single Label Multiple Labels
Multiple Nested Labels Custom Labels
Categorization
Primary Tab Social Tab
Updated Tab Forums Tab
Promotions Tab Forms Invitations
Calendar Invitations Confidential Emails
Email States
Unread Emails Read Emails
Starred Emails Flagged or Important Emails
Archived Emails Draft Emails
Scheduled Emails Forwarded Emails
Muted Emails Pinned Emails
Read but Unreplied Emails Unread but Forwarded Emails
Email Content
with Special Characters with Multimedia Contents
with Attachments
Drive Data Types
Core system folders
My Drive Shared drives
Shared with me Recent
Starred Spam
Bin
Folders
File attributes and version Folder Structures
Shared Content Shared Drive contents
File Types: Native Google Workspace File Types
Name File Type Name File Type
Google Docs .gdoc Google Sheets .gsheet
Google Vids Google Forms .gform
Google Drawings .gdraw Google My Maps
Google Sites (Exported) .gsites Google Apps Script
Google Colaboratory
File Types: Standard Document Formats
Name File Type Name File Type
Microsoft Word .doc, .docx Portable Document Format .pdf
OpenDocument Text .odt Rich Text Format .rtf
Plain Text .txt
File Types: Spreadsheet Formats
Name File Type Name File Type
Microsoft Excel .xls, .xlsx OpenDocument Spreadsheet .ods
Comma-Separated Values .csv Tab-Separated Values .tsv
File Types: Presentation Formats
Name File Type Name File Type
Microsoft PowerPoint .ppt, .pptx OpenDocument Presentation .odp
Calendar Data Types
Calendar Types
Event Focus Time
Out of Office Working Location
Task Appointment Schedule
Basic Calendar Event Data
Single Day Event Multi-Day Event
Recurring Event
Event Data
Event with Attachments and Rich Text Description Event with Description and Notes
Event with Custom Fields Large Event with Multiple Attendees
Calendar Data
Shared Calendar Calendar with Labels
Calendar with Attachments and Links Calendar with Permissions
Calendar Event with Multi-Time Zones Calendar with different time zone
Calendar with birthdays My calendar
Other calendar
Contacts Data Types
Basic Chat
Single Message Multi-Participant Chat
Starred Messages Unread Messages
Messages with Rich Text
Formatted Messages Hyperlinks
Code Blocks
Attachments in Messages
Emojis and Reactions
Group Chats
Mentions and Notifications
Meet Data Types
Meeting recorded video
Meeting transcript
Tasks Data Types
Basic Task Data
Single Task Multiple Tasks
Task with Subtasks Task with No Title
Task with different statuses
Pending tasks Completed tasks
Tasks without Due Dates Tasks with Due Dates
Overdue Tasks