Mobile Backup (Settings) Overview for AhsayACB

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Mobile Backup

The Mobile Backup tab is only available if the mobile add-on module is enabled on the user profile. Please contact your backup service provider for details.

You can use the Mobile backup function to:

• Add one or more device(s) regitered for mobile backup.

  Please refer to the Ahsay Mobile Guide for Android and iOS for the detailed step-by-step procedure.

• View backed up photos, videos, and documents saved in the mobile backup destination.

• Change the mobile backup destination to:

  • New location in the same machine

  • New machine

• Remove one or more device(s) registered for mobile backup

• Enable or disable the backup reminder.

View Backed Up Photos, Videos, and Documents Saved in the Mobile Backup Destination

1. Either click the link under the registered mobile device or click the Browse icon on the right side of the registered mobile device.

   

2. A new window will be displayed. Double-click the blocks folder, then open the folder with the filename YYYY-MM-DD-hh-mm-ss, which is the date and time of the backup. This contains the folders where the photos, videos, documents, and 2FA accounts are saved.

   

   

   

   

3. Once done, click the X button to exit.

Change Mobile Backup Destination Location to New Location in the Same Machine

There are two (2) options available when changing the mobile backup destination. You can copy the previously backed-up photos, videos, documents, and 2FA accounts to the new location or continue to back up in the new location.

In case the previously backed-up photos, videos, documents, and 2FA accounts were not copied to the new location, the backup will re-upload all the photos, videos, documents, and 2FA accounts again from the mobile device.

Change Mobile Backup Destination to Another Drive or Folder on the AhsayACB Machine

Example: Change backup destination from:

C:\Users\%user%\Documents\AhsayACB\%registered_mobile_device%\ %backupsetID%

to

C:\Users\%user%\Documents

1. From the old location, secure a copy of the previously backed up photos, videos, documents and 2FA accounts.

2. Copy the previously backed up photos, videos, documents and 2FA accounts from the original location to the new mobile backup destination (if applicable).

3. Go to Settings > Mobile Backup. Click the Edit icon on the right side of the registered mobile device.

   In this example, the old mobile backup destination is:

   C:\Users\%user%\Documents\AhsayACB\%registered_mobile_device%\%backupsetID%

   

4. The "Change path for Backup Destination" screen will be displayed. Select a new mobile backup destination then click OK.

   In this example, the new mobile backup destination will be:

   C:\Users\%user%\Documents

   

   

5. Click Save to store the change made.

   Mobile backup destination is successfully changed to:

   C:\Users\%user%\Documents

   All mobile backups will now be saved to this destination.

   

   The %registered_mobile_device% and %backupsetID% will be appended automatically to the new mobile backup destination.

6. Resume the backup job.

   

Change Mobile Backup Destination Location to New Machine

If the machine needs upgrading, the previously backed-up photos, videos, documents, and 2FA accounts are still available.

It is recommended to copy the previously backed-up photos, videos, documents, and 2FA accounts to the new machine. Otherwise, the photos, videos, documents, and 2FA accounts on the mobile device will be backed up again from scratch.

Change Mobile Backup Destination to New Machine

Example: Change the mobile backup destination from an old Windows machine to a new macOS machine.

1. On the new machine, install AhsayACB.

   

2. Copy the ".acb" folder from the old Windows machine to the new macOS machine. The .acb folder is found under:

   C:\Users\%username%

   

   Copy the .acb folder to this path:

   /Users/%username%

3. Copy the previously backed-up photos, videos, documents, and 2FA accounts from the old machine to the new mobile backup destination.

   During machine upgrade, make sure to uninstall the AhsayACB from the old machine to avoid any interruptions while backing up on the new machine.

4. Restart the AhsayACB Services because copying the .acb folder on a newly installed AhsayACB will not trigger the MBS.

   # cd /Applications/AhsayACB.app/bin
   # sh StopScheduler.sh
   # sh Scheduler.sh

5. Login to AhsayACB. Enter the “Login name” and “Password” of your AhsayACB account. Then, click OK to log in.

   

6. Go to Settings > Mobile Backup. Click the Edit icon on the right side of the registered mobile device.

7. A new screen will be displayed. Select a new mobile backup destination then click Open.

   In this example, the new mobile backup destination will be:

   /Users/admin/Documents/MobileBackup

   

8. Click Save to store the change made.

   Mobile backup destination is successfully changed to:

   /Users/admin/Documents/MobileBackup

   All mobile backups will now be saved to this destination.

   

   The %registered_mobile_device% and %backupsetID% will be appended automatically to the new mobile backup destination.

9. Resume the backup job.

   

Remove One or More Device(s) Registered for Mobile Backup

1. Click the Delete icon on the right side of the registered mobile device.

   

2. A confirmation message will appear, click Yes to proceed. Otherwise, click No.

   

3. Mobile device is successfully removed along with any photos, videos, documents and 2FA accounts backed up in the mobile backup destination.

   

Configure Backup Reminder

Starting with v10.3 the Backup Reminder feature has been added to allow users to control whether they will receive a push notification if they have not performed a backup of their mobile device for 7 days onwards.

By default the Backup Reminder is enabled. To stop receiving a notification, simply disable it by switching it off.

Here is a sample notification that will be received if backup has not been done for the past 9 days.