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Ahsay Mobile Feature - 2FA

July 21, 2025

Allows the Users to add, edit, reorder and/or remove AhsayOBM/AhsayACB accounts for Two-Factor Authentication (2FA).

2FA Feature

Add an account

To add an account, follow the instructions below using:

Although the example screenshots below are for AhsayOBM, the user interface for Profile > Authentication is identical on AhsayACB. These instructions can thus be applied to AhsayACB.
Push Notification and TOTP
  1. Open the AhsayOBM / AhsayACB and go to Profile > Authentication. Click Add.

    AhsayOBM Authentication Page

  2. Download the Ahsay Mobile app from Google Play for an Android device and from App Store for an iOS device. Next scan the QR code to complete the device registration for two-factor authentication (Push notification and TOTP) feature.

    Device Pairing

  3. In the Ahsay Mobile app, tap Next to scan the QR Code on AhsayOBM/AhsayACB.

    Ahsay Mobile

  4. Once the QR Code has been detected, tap OK to proceed.

    Ahsay Mobile

  5. Once the registration is successful, the following screen will be displayed. You have now registered your device for two-factor authentication, then click OK.

    Registered Device Confirmation

    Registered Device Confirmation

    Starting with Ahsay Mobile v1.5.0, a new feature is added which is “Re-pair with authenticator”. If the registered device used for 2FA was damaged, lost, or missing; the backup content of the device can be migrated to the new device. Once the migration is finished, the new device must be re-paired with Ahsay Mobile to enable log in using push notification and disable the one in the original device.
  6. In the Ahsay Mobile app, go to 2FA then enter the phone number for account recovery. Tap Enter recovery phone number.

    Although push notification and TOTP will still work if the recovery phone number registration is not completed, it is still strongly recommended to complete step 6 as you will not be able to access the AhsayOBM / AhsayACB if you lose your mobile device which also means loss of access to bakup data.

    Set up recovery phone number   Set up recovery phone number

    Select your country code and enter your phone number, then tap Send SMS verification code.

    Set up recovery phone number   Set up recovery phone number

    Enter the verification code sent to your mobile device.

    Set up recovery phone number   Set up recovery phone number

    Successfully verified the phone number for account recovery.

    Set up recovery phone number   Set up recovery phone number

TOTP only
  1. Open the AhsayOBM / AhsayACB and go to Profile > Authentication. Click Add.

    AhsayOBM Authentication Page

  2. Download the Ahsay Mobile app from Google Play for an Android device and from App Store for an iOS device. Next, click Not able to scan QR code? Click here to pair with TOTP secret key link to complete the device registration for two-factor authentication (TOTP only) feature.

    Device Pairing

  3. In the Ahsay Mobile app, go to 2FA. Tap the Not able to scan QR code? link.

    Ahsay Mobile   Ahsay Mobile

    To see the secret key, click the Show Secret Key link to display the 16-digit secret key. Then enter the display name.

    Secret Key

  4. Enter the Username and Secret Key from AhsayOBM / AhsayACB then tap Connect.

    Ahsay Mobile   Ahsay Mobile

    Ahsay Mobile

    Enter the one-time passcode from the Ahsay Mobile app.

    AhsayOBM Device Pairing

  5. Once the registration is successful, the following screen will be displayed. You have now registered your device for two-factor authentication then click OK.

    Device Registered for TOTP

    TOTP Registered

Edit an account

Allows the updating or removal of the account profile. To edit an account, follow the instructions below:

  1. Select an account, tap the arrow down icon. Then tap the Edit icon.

    Edit account name   Edit account name

  2. Edit the account name then tap Save.

    Edit account name   Edit account name

  3. The account has been successfully edited.

    Remove Account

Remove an account

To remove an account, follow the instructions below:

  1. Select an account, tap the arrow down icon. Then tap the Edit icon.

    Remove Account

  2. Tap Remove then Confirm to delete the account. Otherwise, tap Cancel.

    Remove Account   Remove Account

  3. The account has been successfully removed.

    Remove Account

Reorder accounts

To reorder accounts, follow the instructions below:

  1. Tap Reorder.

    Reorder Account

  2. Hold the reorder icon located on the right side of each account, then tap Done. In this example, the AhsayOBM – MobileUser1 account is moved from top to bottom.

    Reorder Account   Reorder Account

  3. Accounts are successfully reordered.

    Reorder Account