Sub Admin (Reseller) User

Create a Sub Admin (Reseller) User

1. Enter the name of the Sub Admin user.

   

2. Enter the password of the Sub Admin user. Enter the same password again at the "Re-type Password" field.
3. Select the system user type which is Sub Admin.

4. By default the following are enabled:

   • Email me Consolidated Report – this option would email the consolidated report to the Sub Admin.
   • Show the rebranding pages – this option would allow the Sub Admin to access the rebranding pages.
   • Allow to offer free trial – this option would allow the Sub Admin to offer free trial to backup users. Even if the "Enable Free Trial Registration" is unchecked in Backup / Restore > Basic > Free Trial Options, Sub Admin can still offer Free Trial for their backup users once they enable it after logging in.

5. Select the "Owner". If the Sub Admin was created by the Admin then the Owner is "--", if a sub admin user was created by a Sub Admin then the Owner will be the Sub Admin.

   

6. Enter the "Host Name" that will be used by the Sub Admin.

   AhsayCBS Sub Admin can share the same hostname as the Admin or MSP. In our example, the host name for system admin is "www.mybackup.com", and so is for Sub Admin users "sub1" and "sub2".

   

   

7. Select the "Connector".

8. Click the Create button to add a "User Home". Select the user home then click Add to continue.

   

   For best practice, each Sub Admin should have their own dedicated user home; each user home should be placed on separate drives or volumes.

   This will ensure easier disk usage management for each Sub Admin, as well as safeguard the security and privacy of data since this would not be accessible to other Sub Admins.

9. Select the destinations that will be available for the Sub Admin to manage. By default all destinations are included.

   

10. Click the Add button to add then the Save button to save the new sub admin system user.

Configure a Sub Admin (Reseller) User

Profile

For Sub Admin users, the "Profile" page contains more settings.

In the Sub Admin Profile page, the following can be modified:

• Name – the name of the sub admin may be changed.
• Email me Consolidated Report – this may be disabled by unchecking the box to stop receiving the consolidated report email.
• Show the rebranding pages – this may be disabled by unchecking the box to restrict access to the rebranding pages.
• Allow to offer free trial – this may be disabled by unchecking the box to stop free trial offers to backup users. Even if the "Enable Free Trial Registration" is unchecked in Backup / Restore > Basic > Free Trial Options, Sub Admin can still offer Free Trial for their backup users once they enable it after logging in.

• Delegate setting and user management to Sub Admin – another sub admin can be added here to be delegated for the sub admin user role. Once delegated they will be granted management access of the account.

  One situation in which this would be useful is when one company takes over or merges with another company. It would be easier to delegate the sub admin role so that they can manage all the backup users.

  The delegated sub admin will have management access to the following:

  • Monitoring

    They can monitor the activities like backup and restore status in the Live Activities page.

    

    Audit trails is available in the Administration Logs.

    

    Backup and restore logs can also be downloaded from the Backup / Restore Logs page.

    

  • Backup / Restore

    Settings for free trial options may be modified.

    

    The "Remove User days after registration" setting will also apply to AhsayOBM/AhsayACB user accounts whose status is changed from PAID to TRIAL. These user accounts will be automatically removed by AhsayCBS if the account creation date exceeds the set number of days.

    Manage backup user settings, user group and policy group. The backup user profile settings and subscribed modules may be modified. They are allowed to create backup sets. They can also view backup/restore reports as well as usage statistics. They can configure the auto update agent, send broadcast message to other sub admins, export usage to a csv file and enable two-factor authentication.

    

  • System Settings

    SMTP server and administrator contact may be configured.

    

    Predefined destinations may be added.

    

    Allowed to create a sub admin. The following are the sub admin type that can be created: Sub Admin, User Management Sub Admin and Read-only Sub Admin. For more information on these types please refer to Types of Sub Admin.

    

• Host Name – this is important as AhsayCBS uses connecting hostname to determine which branding should be applied on the interface.

• Connector – a different connector can be applied for the sub admin. The sub admin has fewer privileges as the admin user. In our example, the sub1 account shows a subset of the functions available when the sub admin logs onto AhsayCBS and even within each subset a sub admin has only access to certain functions.

  

• Status – the status may be changed to "Suspended".

Types of Sub Admin

There are three (3) types of Sub Admin:

• Sub Admin - has fewer privileges than the Admin, see table below for functions that can be accessed by the Sub Admin.
• User Management Sub Admin - can access the same functions as the Sub Admin but only allowed to create backup sets and download reports. Does not have permission to create or modify any settings.
• Read-only Sub Admin - can access the same functions as the Sub Admin but have read-only permission. Only allowed to download reports.

Available functions for Sub Admin users.

Backup User Settings

While for the Backup User Settings, there are more pages available for the sub admin user.

In the "License" page, the system administrator can assign the number of AhsayOBM/AhsayACB CALs and add-on modules for each sub admin.

The administrator can assign the number of AhsayOBM/ AhsayACB CALs and add-on modules to each sub admin user.

In the "User Home" page, the administrator can add or delete the user home that the sub admin will use.

• To add a user home, click the Create button then select the user home and click the Add button to add.
• To delete a user home, tick the box in front of the user home to be deleted and click the Delete button. In the confirmation message, click OK to delete.

In the "Destination" page, the administrator can determine the destination (both predefined and standard destination) that will be available for the sub admin. This configuration will not modify any existing destination settings, example: policy and predefined destination.

• To add a destination, click the Create button then select the destination and click the Add button to add.
• To delete a destination, tick the box in front of the destination to be deleted and click the Delete button. In the confirmation message, click OK to delete.

The administrator can also determine if the sub admin will be allowed to run a restore drill. By default, "Allow to run Restore Drill" checkbox is ticked.

After doing the modifications, click OK then Save to save the changes.

Storage Quota Management

Assumption

• Each Sub Admin (Reseller) is assigned a mandatory predefined destination for their customers.
• The predefined destination uses a dedicated cloud storage account.

The storage quota on predefined destinations assigned to the Sub Admin (Reseller) which their customers can use for storing data can be set by the AhsayCBS Admin using the Shared Quota setting.

This can be set in Backup / Restore > Users, Groups & Policies > Policy Group > Default Settings > User Settings > Shared Quota.

To do this switch on Shared Quota, by default it is switched off. Click the Create button to select the predefined destination that would have a limited storage quota for each backup user.

Tick the box beside the predefined destination that would have a limited storage quota. Specify the size and select the unit whether Tbytes, Gbytes, Mbytes or Kbytes. Also specify the maximum shared size percentage of each user. Click the Add button when done with the setting.

Click the Save button to save.

As you can see in Group-1, the shared quota has been applied.

After backup you can see how much space has been used in the storage quota and the percentage.

In our example PredefDest1 has a storage quota of 5TB and 25% of the storage quota is allocated to each user. This means that all the users in the user group can use up to 25% of the assigned storage quota. If 5TB is the assigned storage quota, then each user can use up to 1.25TB of the assigned storage quota. If the value is set to 100%, then all the users is allowed to use the 5TB until the storage quota is full.