AhsayCBSTeams (Microsoft 365) Ahsay Limitations on AhsayOBM
- Backup of external chat/message, attachment to system message backup (e.g. meeting recording) and backup tabs, pins for chat/channel are not supported.
- Restore of chat/channel to original thread is not supported. Restore only as data export in HTML format, stored to local or OneDrive.
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Refer to the table below for the limitations regarding Teams Chat backup.
Teams Chat only without OneDrive Teams Chat with OneDrive Entire Organization Only the chat room that include the selected users and messages sent by the selected users will be backed up. If the messages contain attachments (Files), the Files will not be backed up since OneDrive was not selected. Only the chat room that include the selected users and messages sent by the selected users will be backed up. If the messages contain attachments (Files), only the Files of the selected users will be backed up. It will not include the Files shared by other users that were not selected for backup.
This is a limitation with the Microsoft API, as the shared file is located in the other users’ OneDrive, which was not selected for backup.
To backup Teams Chat to include Files from all users in the chat, then all users who participated in the chat will also need to be selected for backup.
This Microsoft 365 user only Chat rooms of the login user will be backed up, including messages from other users and from the login user.
If the messages contain attachments (Files), the Files will not be backed up since they are located in OneDrive which was not selected.
Chat rooms of the login user will be backed up, including messages from other users and from the login user.
If the messages contain attachments (Files), only the Files of the login user will be backed up, it will not include the files shared by other users since the other users were not selected for backup.