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Run on Server Restore for Google Workspace

July 21, 2025
  1. Click the User icon on the User Web Console.

    User Icon

  2. Click Backup Set from the left panel, then select Restore under "Execute Job" drop down menu and click Run.

    Restore

  3. Select the document copy destination from the dropdown list. If you do not want to restore from the document copy destination, select Restore with normal destination only.

    Select From Where To Restore

  4. Choose the data to be restored. Select to restore from Users or Shared Drives.

    Select Data to Restore

    Choices for data to be restored will depend on the data that was backed up. Only one type of data can be restored at a time, e.g. if you choose to restore Users and Shared Drives you can restore Users first then after the restore process, do the restore for Shared Drives next.

    From Users

    For AhsayOBM, Users can be sorted alphabetically or by User Group if there are several Users listed. There is also a search function availble if there are many Users listed. Click on the user that will be restored.

    Select Data To Restore

    Select the item(s) you would like to restore. You can also choose to restore backed up file from a specific backup job of your choice using the drop-down menu at the top.

    The available items for restore would depend on the backup scope selected and backup client used.

    For AhsayOBM, if the backup scope selected is Entire organization, select to restore from Gmail, Drive, Calendar, Tasks, Contacts, Chat and Meet.

    Select Items To Restore

    For AhsayOBM, if This Google user only is the backup scope selected or the backup client is AhsayACB, select to restore from Gmail, Drive, Calendar, Tasks, Contacts and Meet.

    Select Items To Restore

    Items can be restored from:

    Gmail

    If the checkbox beside Gmail is ticked, then all the items under "Gmail" will be restored.

    Gmail

    Items can also be filtered according to keyword and/or the date. Set the From and To dates of the items then click Show.

    Filter Items

    Specific items can also be selected. There is a preview function that will let you see the content so you can check if you want to restore it.

    Select Items To Restore

    To do this click Preview. In the Preview Email window you can restore and download the email by clicking Quick Download then Continue.

    Preview Function

    Quick Download

    After the download is complete, a zip file will be created that contains the file. Click Close once done.

    Quick Download

    You can also download just the attachment by clicking on the attachment itself.

    Download Attachment

    Click Continue to proceed.

    Quick Download

    Click Close once done.

    Drive

    If the checkbox beside Drive is ticked, then all the items under "Drive" will be restored.

    Drive

    Specific items can also be selected. There is a download function that will let you download the item.

    Drive

    Click Download to download the item. Click Continue to start the download and restore. After the download is complete, a zip file will be created that contains the file.

    Quick Download

    Quick Download

    Calendar

    If the checkbox beside Calendar is ticked, then all the items under "Calendar" will be restored.

    Calendar

    Specific items can also be selected.

    Calendar

    Tasks

    If the checkbox beside Tasks is ticked, then all the items under "Tasks" will be restored.

    Tasks

    Specific items can also be selected.

    Tasks

    Contacts

    If the checkbox beside Contacts is ticked, then all the items under "Contacts" will be restored.

    Contacts

    Specific items can also be selected.

    Contacts

    Chat

    If the checkbox beside Chat is ticked, then all the items under "Chat" will be restored.

    Chat

    Specific items can also be selected to be restored. There is a download function that will let you download the chat directly. Click the Download icon.

    Chat

    Chat will not be restored to the original thread. Instead, it will only be restored as data export in HTML format stored in the local machine or Google Drive.

    Click Continue to start the download and restore. Click Close once done.

    Quick Download

    Quick Download

    Meet

    If the checkbox beside Meet is ticked, then all the items under "Meet" will be restored.

    Meet

    Specific items can also be selected.

    Meet

    Click Next to proceed.

    From Shared Drives

    Click on the Shared Drive that will be restored. There is also a search function if there are many Shared Drives listed.

    Shared Drives

    Select the item(s) you would like to restore. You can also choose to restore backed up file from a specific backup job of your choice using the drop-down menu at the top. There is a download function that will let you download the item. For instructions on how to use the download function please refer to the instructions discussed above.

    Shared Drives

  5. Select the restore method. There are two restore methods: Restore items to Google Workspace and Save archive files to a destination.

    Restore Method

    Restore items to Google Workspace

    If Restore items to Google Workspace is selected, there are three options for the restore location:

    Original

    To restore to original, select Original.

    Here are examples for the different data types:

    Users

    Restore Items to Google Workspace

    Shared Drives

    Restore Items to Google Workspace

    Select the version history, whether Restore all versions or Restore latest version only.

    Version History

    The Version History will only be displayed when restoring Drive and Shared Drives items.

    Chat and Meet can only be restored using Save archive files to a destination method. Otherwise this message will be displayed.

    Error message

    Click Show advanced option to configure other restore settings.

    Advanced Option

    • Mode

      Advanced Option

      There are two choices for the mode:

      • Overwrite when exist

        If the data that you will be restoring is already available in the Microsoft 365 account, then you have a choice to overwrite the existing data.

      • Skip when exist

        If the data you will be restoring is already available in the Microsoft 365 account, then you have a choice to skip and move to the next one.

    • Verify checksum of in-file delta files during restore

      By enabling this option, the checksum of in-file delta files will be verified during the restore process. This will check the data for errors during the restore process and create a data summary of the in-file delta files which will be included in the report.

    Click Restore to start the restoration.

    Alternate

    To restore to alternate user/shared drive, select Alternate.

    Restore Items to Google Workspace

    To configure other restore settings please refer to the instructions discussed above.

    Click Next to proceed.

    Select the alternate user/shared drive then click Restore to start the restoration.

    Here are examples for the different data types:

    Users

    Alternate User

    Shared Drive

    Alternate Shared Drive

    Alternate Login Account

    To restore to a different login account, select Alternate login account.

    Alternate login account

    To configure other restore settings please refer to the instructions discussed above.

    Click Test.

    Click Authorize.

    Authorize

    Login to your Google account then copy and paste the authorization code then click OK. Click Next to proceed.

    Select the alternate user/shared drive then click Restore to start the restoration.

    For backup sets where This Google user only is selected as a backup scope or AhsayACB as a backup client, there will only be two restore locations available for selection. These are: Original and Alternate login account.

    Restore Items to Google Workspace

    Save Archive Files to a Destination

    If Save archive files to a destination is selected, there are three options for the restore location:

    Local

    Restore to Local is available for all data types. To restore to Local, select Local.

    Save archive files to a destination

    To configure other restore settings click Show advanced option.

    Advanced Option

    Verify checksum of in-file delta files during restore

    By enabling this option, the checksum of in-file delta files will be verified during the restore process. This will check the data for errors during the restore process and create a data summary of the in-file delta files which will be included in the report.

    Click Restore to start the restoration.

    For AhsayACB and AhsayOBM with This Google user only backup scope, restore location that will be available is only Local.
    Drive of Original Google Workspace organization

    Restore to Drive of original Google Workspace organization is only available for User data type.

    Select Drive of original Google Workspace organization from the dropdown menu.

    Save archive files to a destination

    Users can be notified if an item is restored to their Drive. You can opt to send the notification message by email and/or to Chat.

    Save archive files to a destination

    If you prefer to send the notification by email, provide the email address where it will be sent. You can provide several email address(es) by separating it with a comma.

    Email Notification

    Here is a sample of the email notification that will be sent.

    Sample email notification

    To configure other restore settings please refer to the instructions above.

    Click Next to proceed.

    Select the user. Then click Restore to start the restoration.

    Select User

    Drive of Alternate Google Workspace organization

    Restore to Drive of alternate Google Workspace organization is only available for User data type.

    Select Drive of alternate Google Workspace organization from the dropdown menu.

    Alternate Google Workspace organization

    To configure notification settings please see instructions above.

    Click Test.

    Click Authorize.

    Login to your Google account then copy and paste the authorization code then click OK. Click Next to proceed.

    Select the user. Then click Restore to start the restoration.

    Restore

  6. You need to click Back to go back to the Manage Backup Set screen. You will see the status showing "Restore is Running" when the restore job is in progress.

    Restore is Running

    Another way to monitor the restore status is from the Live Activities.

    Live Activities Icon

    Restore Status in Live Activities