Windows Requirements for AhsayOBM

Before attempting to install AhsayOBM onto your system, there are several requirements that must first be considered in order to ensure maximum compatibility with your system. Ensure that these requirements are met in order to run AhsayOBM reliably on your system:

For a list of general requirements that apply to all operating systems, please refer to the following:

• General Requirements

This page shall contain the following sections:

• Hardware Requirements

• Software Requirements

• Software Requirements for Granular and OpenDirect Restore

• Temporary Directory Requirements

• Network Drive Requirements

• Network Bandwidth Requirements

• Two-Factor Authentication

• Mobile Backup Requirements

• Firewall Settings

Below are the Windows-specific requirements for AhsayOBM:

Antivirus Exclusion Requirement

To optimize the performance of AhsayOBM on Windows, and to avoid conflict with your antivirus software, refer to the following article for the list of processes and directory paths that should be added to all antivirus software whitelists / exclusion lists:

FAQ: Suggestion on antivirus exclusions to improve performance of Ahsay software on Windows

For mobile backups, the mobile backup destination must also be added to all antivirus software whitelists / exclusion lists.

Upgrade VMware Tools

To avoid an unexpected java crash, if the Windows machine is a guest VM hosted on a VMware Host, it is highly recommended that the VMware tools version installed on the guest VM is 10.3.5 or higher.

Below is the warning message that will be displayed if the version of the VMWare Tools is lower than 10.3.5.