AhsayCBS (DIY)Cannot download AhsayOBM installer for Linux/Unix via CBS on UBS
Product Version
Operating System
Symptom
Cannot download an AhsayOBM install file for Linux / Unix platforms via the AhsayCBS console, a zero byte empty file is downloaded.
Cause
This is a known issue with AhsayCBS version 7.3.2.0 on installation AhsayUBS.
Resolution
To resolve the issue, upgrade the AhsayCBS application to version 7.5.0.0 or above.
Perform the upgrade by deploying the latest AhsayUBS installation file over your existing AhsayUBS installation.
For AhsayCBS server version 7.3.2.0 that was manually branded, you will need to re-brand the console via the AhsayCBS web console after upgrading.
Login to the AhsayCBS console, under System Settings, select Basic:
Select Administrative Access, then the corresponding system account (e.g. system):
Select Rebrand Web console or Rebrand Clients to customize the AhsayCBS console or AhsayOBM / ACB client application respectively:
This issue affects a legacy version of our software. We strongly recommend upgrading to the latest AhsayUBS release (v9.15.0.0, as of 2025/May/15) for improved performance, compatibility, and security.
Contact us to confirm your license is valid to upgrade.