Windows System backup fails: Job interrupted with no schedule set

May 20, 2025

Product Version

AhsayACB / AhsayOBM: 7.3.2.0 - 7.5

Operating System

Windows

Symptom

For MS Windows System / System State backup jobs that run longer than 5 minutes, if the backup set has no backup schedule, the backup job cannot run to completion.

The following error message is displayed on the backup client interface, or in the backup report:

Backup Interrupted by Scheduler

windows-system-backup-fails-job-interrupted-with-no-schedule-set-01.png

This issue will only affect backup set with backup schedule disabled.

Cause

This is a known issue with AhsayOBM / ACB version 7.3.2.0 - 7.5.0.0.

Resolution

To resolve the issue, patch the AhsayOBM / ACB application to version 7.7.0.0 or above.