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Invalid backup source shown for Exchange 2007 set after upgrade

May 21, 2025

Product Version

AhsayOBM: 7.3.2.0 - 7.5.0.2

Operating System

Windows

Symptom

The backup source selection of a MS Exchange 2007 server backup set became invalid (e.g. displayed in red) after upgrading AhsayOBM from version 6 to version 7.3.2.0 - 7.5.0.2:

invalid-backup-source-shown-for-exchange-2007-backupset-after-upgrade-01.png

With the above issue, no backup job can be performed. This issue will only affect MS Exchange server backup set for Exchange 2007 server.

Cause

This is a known issue with AhsayOBM 7.3.2.0 - 7.5.0.6.

Resolution

To resolve the issue, patch the AhsayOBM application to version 7.7.0.0 or above.

This issue affects a legacy version of our software. We strongly recommend upgrading to the latest AhsayCBS and AhsayOBM release (v9.15.0.0, as of 2025/May/15) for improved performance, compatibility, and security.

Contact us to confirm your license is valid to upgrade.