AhsayCBS (DIY)Cannot perform MS SQL differential or log backup in ODBC mode
June 2, 2025
Symptom
When performing a MS SQL differential / transaction log backup (ODBC backup mode), a full database backup is performed instead. Further checking on the backup report, the following info message is received:
| No. | Type | Timestamp | Log |
| * | ... | ... | ... |
| * | info | YYYY/MM/DD hh:mm:ss | The reference database is mismatched with backup database, backup will run in full backup type. (SQL_hostname\MSDB\db_name) |
| * | ... | ... | ... |
Cause
This is a known issue with AhsayOBM version 7.15.0.8 - 7.15.0.20.
Resolution
To resolve the issue, patch the AhsayOBM application to version 7.15.2.2 or above.
This issue affects a legacy version of our software. We strongly recommend upgrading to the latest AhsayCBS and AhsayOBM release (v9.15.0.0, as of 2025/May/15) for improved performance, compatibility, and security.
Contact us to confirm your license is valid to upgrade.