AhsayCBS only displays English despite selecting other languages
June 3, 2025
Product Version
AhsayCBS: Pre-7.7.0.0
Operating System
All Platforms
Symptom
AhsayCBS console cannot display any supported languages other than English. Even if another language is selected (e.g. German), English is displayed instead:
Cause
This is a known issue with AhsayCBS version pre-7.7.0.0. Translation of some support languages are not yet available.
Resolution
For support of the following languages, upgrade the AhsayCBS server application to 7.7.0.0 or above:
- Traditional Chinese
- Simplified Chinese
- Catalan
- Spanish
- French
- Swedish
- Greek Modern
- Hebrew
- German
- Portuguese
- Danish
- Dutch
- Basque
- Lithuanian
- Hungarian
- Norwegian
- Turkish
- Korean
- Japanese
This issue affects a legacy version of our software. We strongly recommend upgrading to the latest AhsayCBS and AhsayOBM release (v9.15.0.0, as of 2025/May/15) for improved performance, compatibility, and security.
Contact us to confirm your license is valid to upgrade.