AhsayCBS only displays English despite selecting other languages

Product Version

AhsayCBS: Pre-7.7.0.0

Operating System

All Platforms

Symptom

AhsayCBS console cannot display any supported languages other than English. Even if another language is selected (e.g. German), English is displayed instead:

Cause

This is a known issue with AhsayCBS version pre-7.7.0.0. Translation of some support languages are not yet available.

Resolution

For support of the following languages, upgrade the AhsayCBS server application to 7.7.0.0 or above:

Traditional Chinese
Simplified Chinese
Catalan
Spanish
French
Swedish
Greek Modern
Hebrew
German
Portuguese
Danish
Dutch
Basque
Lithuanian
Hungarian
Norwegian
Turkish
Korean
Japanese

This issue affects a legacy version of our software. We strongly recommend upgrading to the latest AhsayCBS and AhsayOBM release (v9.15.0.0, as of 2025/May/15) for improved performance, compatibility, and security.