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Hyper-V Cluster Backup Error: Incorrect Temporary Directory setup

April 16, 2025

Product Version

AhsayOBM: 7 and above

Operating System

Windows

Symptom

When creating a MS Hyper-V backup set for Hyper-V servers in Failover Cluster environment, the following error message is displayed in the AhsayOBM client user interface.

Temporary directory must set to remote share or cluster shared volume.

Error Message shown on AhsayOBM

Cause

For backup of virtual machine(s) in a Hyper-V Failover Cluster environment, the temporary directory for the backup set must be set to a network shared path (accessible to all cluster nodes) or a Cluster Shared Volume.

Resolution

To resolve the issue, configure the Temporary Directory setting to a network shared path accessible to all cluster nodes, or a Cluster Shared Volume.

Temporary Directory configure dialogue on AhsayOBM