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AhsayOBR Restore Error "Cannot write file in temporary directory"

September 17, 2025

Product Version

AhsayOBR: 7.3.2.0

Operating System

All Platforms

Symptom

When performing a restore with AhsayOBR (Restore App), the following error message is displayed in the client user interface:

Cannot write file in temporary directory "\directory_path", Reason = "The system cannot find the path specified., "'\directory_path'"

AhsayOBR Cannot write file in temporary directory error message

Cause

This issue will occur if the temporary directory specified for the backup set does not exist on the computer.

Resolution

To resolve the issue, Upgrade AhsayCBS to version 9 or above

Perform another restore afterward, by download and installing AhsayOBR from the upgraded AhsayCBS server.

Specify the temporary directory for storing restore files when prompted:

Configure dialogue for AhsayOBR Temporary Directory