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System State Backup Not Supported on Windows 7, 8, 10

April 16, 2025

Product Version

AhsayOBM: 7 and above

Operating System

Windows Vista, 7, 8, 8.1, 10

Symptom

When performing a MS Windows System State backup, the following error message is displayed on the backup client interface:

MS Windows System State Backup module is not supported

System State module not supported error on AhsayOBM

Cause

MS Windows System State backup is not supported by Windows Vista, 7, 8, 8.1 or 10. This is a limitation of the Windows Backup Feature (WBAdmin.exe).

Resolution

This is a limitation of the Windows Backup Feature (WBAdmin.exe). Consider to perform an image backup for the operating system using the MS Windows System Backup module instead.

AhsayOBM Backupset Type selection - Windows System Backup