AhsayOBM Windows Backup Fails: Windows Server Backup Not Installed

April 16, 2025

Product Version

AhsayACB / AhsayOBM: 7 and above

Operating System

Windows

Symptom

When creating a MS Windows System or System State backup set, the following error message is displayed on the backup client interface:

Windows Server Backup is not installed on this computer. To install Windows Server Backup, click Server Manager, click Add Features, and then select Windows Server Backup. Follow the instructions in the Add Features Wizard.

AhsayOBM error message for Windows Server Backup not installed

Cause

The message suggests that the Windows Server Backup feature is not installed on the corresponding computer.

Resolution

To resolve the issue, install the Windows Server Backup feature on the corresponding Windows computer.

  1. Open Server Manager, click Manage and Add Roles and Features.

    Option to launch Add Roles and Features Wizard in Windows

  2. Select Role-based or feature-based installation.
  3. Select the server to install the feature.

  4. Select Windows Server Backup under Features.

    Select Windows Server Backup in the Features Wizard

  5. Click Install to start the installation.

    Confirmation to install Windows Server Backup in Windows

Troubleshooting