"Client host quota exceeded" error

There are three ways to resolve this issue.

Option 1: Purchase additional licenses

Buy additional AhsayOBM/AhsayACB licenses at shop.ahsay.com.

After buying the additional licenses, update the host limit in AhsayCBS. Go to Backup / Restore > Users, Groups & Policies > Backup User > %user% > User Profile > Backup Client Settings > Client Host Limit.

Option 2: Purchase additional licenses

Delete all backup sets created on the old machine to free up AhsayOBM/AhsayACB license usage.

Option 3: Apply workaround to transfer ownership

Use this workaround only if you are transferring ownership from the old machine to a new machine. This process requires stopping the AhsayCBS service.

Steps:

1. Stop the AhsayCBS service.

2. Make a backup copy of AhsayCBS_Home\conf\users.xml.

   Default path for:

   • Windows - C:\Program Files\AhsayCBS\conf\users.xml
   • Linux - /usr/local/cbs/users.xml
3. Search for the Backup Set ID. Go to Backup / Restore > Users, Groups & Policies > Backup User > %user% > Backup Set > General > ID.

4. In the users.xml file, locate the old computer name for the backup set, e.g. OLD-PC.

   <Value data="OLD-PC" name="owner" type="string" /> 

   Replace it with the new computer name, e.g. NEW-PC.

   <Value data="NEW-PC" name="owner" type="string" /> 

   Replace all instances of the old computer name with the new computer name.
5. Save the file.
6. Restart the AhsayCBS service.
7. On the new AhsayOBM machine, close all AhsayOBM windows then restart the AhsayOBM Scheduler service.