AhsayRDR connector not auto-migrated to AhsayCBS during upgrade

Product Version

AhsayCBS: 7.3.2.0 - 7.5.0.6

Operating System

Windows

Symptom

For servers with both AhsayOBS and AhsayRDR installed (both version 6), when performing an upgrade to AhsayCBS version 7.5.0.0 with the installation executable file, the connector setting of AhsayRDR was not automatically migrated.

For example, a server with the following installed:

AhsayOBS version 6.27.0.0 - Listening Port - HTTP 80, HTTPS 443
AhsayRDR version 6.27.0.0 - Listening Port - HTTP 8080, HTTPS 8443

Only one connector's setting was migrated to AhsayCBS after the upgrade:

Cause

This is a known issue with AhsayCBS version 7.3.2.0 - 7.5.0.6.

Resolution

Re-configure the connector setting again if you have performed the upgrade already.

This issue has been resolved in AhsayCBS version 7.7.0.0 or above.

This issue affects a legacy version of our software. We strongly recommend upgrading to the latest AhsayCBS and AhsayOBM release (v9.15.0.0, as of 2025/May/15) for improved performance, compatibility, and security.