AhsayCBS (DIY)“VHD Mounter - Platform Not Support” error during Hyper-V restore
June 3, 2025
Product Version
AhsayOBM: 7.13.0.0 to 7.x
Operating System
Windows
Symptom
When performing a granular restore of a Hyper-V guest VM on Windows 2008 R2 or Windows 7 machine the following error message is shown by AhsayOBM "VHD Mounter - Operating System (Platform Not Support)" .
Cause
Granular restore of Hyper-V guest VMs is not supported on the current Windows operating system.
Resolution
To resolve this problem install AhsayOBM/AhsayOBR on a supported Windows operating system to perform the granular restore for the Hyper-V guest VM.