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Client download page can't localize product names with brackets

May 19, 2025

Product Version

AhsayCBS: 7.5.0.2

Operating System

All Platforms

Symptom

Product names (AhsayOBM and AhsayACB) on the client download page of the AhsayCBS console cannot be customized for languages with brackets:

  • Portuguese (Portugal)
  • Chinese (Simplified)
  • Chinese (Traditional)

Having modified the client properties (e.g. %OBM_SHORT_NAME% and %ACB_SHORT_NAME%), AhsayOBM and AhsayACB are still displayed as the product name in the tabs:

client-download-page-cannot-localize-product-names-with-brackets-01.png

Cause

This is a known issue with AhsayCBS version 7.5.0.2

Resolution

To resolve the issue, patch the AhsayCBS application to version 7.7.0.0 or above.

This issue affects a legacy version of our software. We strongly recommend upgrading to the latest AhsayCBS and AhsayOBM release (v9.15.0.0, as of 2025/May/15) for improved performance, compatibility, and security.

Contact us to confirm your license is valid to upgrade.