Client download page can't localize product names with brackets
May 19, 2025
Product Version
AhsayCBS: 7.5.0.2
Operating System
All Platforms
Symptom
Product names (AhsayOBM and AhsayACB) on the client download page of the AhsayCBS console cannot be customized for languages with brackets:
- Portuguese (Portugal)
- Chinese (Simplified)
- Chinese (Traditional)
Having modified the client properties (e.g. %OBM_SHORT_NAME% and %ACB_SHORT_NAME%), AhsayOBM and AhsayACB are still displayed as the product name in the tabs:
Cause
This is a known issue with AhsayCBS version 7.5.0.2
Resolution
To resolve the issue, patch the AhsayCBS application to version 7.7.0.0 or above.
This issue affects a legacy version of our software. We strongly recommend upgrading to the latest AhsayCBS and AhsayOBM release (v9.15.0.0, as of 2025/May/15) for improved performance, compatibility, and security.
Contact us to confirm your license is valid to upgrade.