AhsayCBS (DIY)AhsayACB Windows System backup fails: Job flagged as still running
June 2, 2025
Product Version
AhsayOBM / AhsayACB: 7.3.2.0 - 7.5.0.0
Operating System
Windows
Symptom
After a manual MS Windows System or System State backup job that failed with error, sub-sequence backup job cannot be started.
The following warning message is displayed when starting a MS Windows System or System State backup:
Another backup job is still running. Backup skipped.
Cause
This is a known issue with AhsayOBM / ACB version 7.3.2.0 - 7.5.0.0.
Resolution
To resolve the issue, patch the AhsayOBM / ACB application to version 7.7.0.0 or above.
This issue affects a legacy version of our software. We strongly recommend upgrading to the latest AhsayCBS and AhsayOBM release (v9.15.0.0, as of 2025/May/15) for improved performance, compatibility, and security.
Contact us to confirm your license is valid to upgrade.