Error: NFS service not running during VMware Run Direct restore

Check if either the NFS service is not started or if the listening ports are being used by another service on the AhsayOBM client machine:

1. Restart the NFS service:

   • Under [ Services ] > [ NFS Service (Ahsay Systems Corporation) ], verify if the service is started. Start the service if it is not running.

     

2. Check if the NFS service port is used by another service:

   • In an administrative command prompt, execute the following command:

     netstat -ab

     For example:

     AhsayOBM running on a Windows 2008 R2 64-bit machine [nfsX64.exe] with listening ports 111, 1058, and 2049.

     C:\Users\Administrator>netstat -ab Active Connections Proto Local Address Foreign Address State TCP 0.0.0.0:111 WIN-TU41RC45MK0:0 LISTENING [nfsX64.exe] TCP 0.0.0.0:135 WIN-TU41RC45MK0:0 LISTENING RpcSs TCP 0.0.0.0:1058 WIN-TU41RC45MK0:0 LISTENING [nfsX64.exe] TCP 0.0.0.0:2049 WIN-TU41RC45MK0:0 LISTENING [nfsX64.exe] TCP 0.0.0.0:2179 WIN-TU41RC45MK0:0 LISTENING [vmms.exe] TCP 0.0.0.0:3389 WIN-TU41RC45MK0:0 LISTENING TermService TCP 0.0.0.0:1311 WIN-TU41RC45MK0:0 LISTENING [dsm_om_connsvc32.exe] Note: If AhsayOBM is installed on a Windows 32-bit machine, the NFS service will be shown as [nfsX86.exe].

     If AhsayOBM is installed on a Windows 32-bit machine, the NFS service will be shown as [nfsX86.exe].