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Extra options disabled by default in AhsayACB/AhsayOBM v6

May 23, 2025

Product Version

AhsayCBS: 7.3.2.0 - 7.5.0.0

Operating System

All Platforms

Symptom

After upgrading AhsayOBS to AhsayCBS version 7.3.2.0 - 7.5.0.0, options such as Follow Link, Volume Shadow Copy and Compression are defaulted to disabled when creating a new backup set in the client user interface:

extra-options-disabled-by-default-in-obc-v6-01.png

This issue will only affect AhsayOBM / ACB client applications that remain on version 6 after AhsayOBS was upgraded to AhsayCBS version 7.3.2.0 - 7.5.0.0.

Cause

This is a known issue with AhsayCBS version 7.3.2.0 - 7.5.0.0.

Resolution

To resolve the issue, patch the AhsayCBS application to version 7.7.0.0 or above.

This issue affects a legacy version of our software. We strongly recommend upgrading to the latest AhsayCBS and AhsayOBM release (v9.15.0.0, as of 2025/May/15) for improved performance, compatibility, and security.

Contact us to confirm your license is valid to upgrade.