Encryption defaults to Custom in v6 New Backup Set Wizard

May 30, 2025

Product Version

AhsayCBS: 7.3.2.0 - 7.5.0.6

Operating System

All Platforms

Symptom

After upgrading AhsayOBS to AhsayCBS version 7.3.2.0 - 7.5.0.6. When creating a new backup set in the client application interface, the encryption setting is default to "Custom":

encryption-defaults-to-custom-in-v6-new-backupset-wizard-01.png

This issue will only affect AhsayOBM / ACB client applications that remain on version 6 after AhsayOBS was upgraded to AhsayCBS version 7.3.2.0 - 7.5.0.6.

Cause

This is a known issue with AhsayCBS version 7.3.2.0 - 7.5.0.6.

Resolution

To resolve the issue, patch the AhsayCBS application to version 7.7.0.0 or above.