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AhsayOBM continuous backup skips data if file size limit is Unlimited

June 2, 2025

Product Version

AhsayOBM / AhsayACB: Pre-7.7.0.0

Operating System

All Platforms

Symptom

For backup set with Continuous Backup enabled, if the [Only apply to files smaller than] setting is configured to [Unlimited], no data is backed up.

continuous-backup-skips-data-if-file-size-limit-is-unlimited-01.png

Cause

The [Unlimited] value is incorrectly interpreted as 0. This is a known issue with AhsayCBS and AhsayOBM / ACB version 7.3.2.0 - 7.5.0.6.

Resolution

To resolve the issue, patch the AhsayOBM / ACB application to version 7.7.0.0 or above.

This issue affects a legacy version of our software. We strongly recommend upgrading to the latest AhsayCBS and AhsayOBM release (v9.15.0.0, as of 2025/May/15) for improved performance, compatibility, and security.

Contact us to confirm your license is valid to upgrade.