aboutBG image trimmed in Setup Wizard for AhsayACB/AhsayOBM installer

June 3, 2025

Product Version

AhsayCBS: 7.5.0.0 or 7.5.0.2

Operating System

All Platforms

Symptom

For branded AhsayOBM / ACB installer built via the AhsayCBS console, the aboutBG.bmp image displayed in the Setup Wizard is trimmed:

aboutbg-image-trimmed-in-setup-wizard-for-obc-installer-01.png

In the above example, the original aboutBG.bmp file is on the left hand side, it is cutoff in the Setup Wizard as shown.

Cause

This is a known issue with AhsayCBS version 7.5.0.0 - 7.5.0.2.

The recommended size for "aboutBG.bmp" is actually 164 x 314 pixels, not 300 x 500 pixels. Also, the recommended size for "small.bmp" is 55 x 58 pixels, not 56 x 56 pixels.

Resolution

To resolve the issue, patch the AhsayCBS server to version 7.7.0.0 or above, to have the recommended size displayed correctly in the AhsayCBS console, and the correct default images.