aboutBG image trimmed in Setup Wizard for AhsayACB/AhsayOBM installer
Product Version
Operating System
Symptom
For branded AhsayOBM / ACB installer built via the AhsayCBS console, the aboutBG.bmp image displayed in the Setup Wizard is trimmed:
Cause
This is a known issue with AhsayCBS version 7.5.0.0 - 7.5.0.2.
The recommended size for "aboutBG.bmp" is actually 164 x 314 pixels, not 300 x 500 pixels. Also, the recommended size for "small.bmp" is 55 x 58 pixels, not 56 x 56 pixels.
Resolution
To resolve the issue, patch the AhsayCBS server to version 7.7.0.0 or above, to have the recommended size displayed correctly in the AhsayCBS console, and the correct default images.
This issue affects a legacy version of our software. We strongly recommend upgrading to the latest AhsayCBS and AhsayOBM release (v9.15.0.0, as of 2025/May/15) for improved performance, compatibility, and security.
Contact us to confirm your license is valid to upgrade.