No database file found error on MS SQL Server backup
June 3, 2025
Product Version
AhsayOBM: 7.5.0.0 - 7.7.2.0
Operating System
Windows
Symptom
When performing a MS SQL database backup, the following warning message is received in the backup report:
No. | Type | Timestamp | Log |
* | info | YYYY/MM/DD hh:mm:ss | ... |
* | ... | ... | [Start] Backing up database... |
* | ... | ... | [Start] Database... "SERVER (SQL SERVER version)\DB_Name" |
* | ... | ... | [End] Database |
* | erro | YYYY/MM/DD hh:mm:ss | No database file found for "SERVER\DB_NAME" |
* | ... | ... | ... |
Cause
This issue can occurs for SQL database file with no file extension. This is a known issue with AhsayOBM version 7.5.0.0 - 7.7.2.0.
Resolution
To resolve the issue, patch the AhsayOBM application to version 7.9.0.0 or above.
This issue affects a legacy version of our software. We strongly recommend upgrading to the latest AhsayCBS and AhsayOBM release (v9.15.0.0, as of 2025/May/15) for improved performance, compatibility, and security.
Contact us to confirm your license is valid to upgrade.