Error logging into AhsayACB: Apache Tomcat/6.0.51 - Error report

May 29, 2025

Product Version

AhsayACB / AhsayOBM: 7.3.0.0 - 7.x

Operating System

All Platforms

Symptom

When logging into the AhsayOBM / ACB client interface, the following error message is received:

Cause

This error can occurs if the version 7 AhsayOBM / ACB client was configured to connect to a version 6 AhsayOBS backup server.

AhsayOBS does not support login from AhsayOBM / ACB version 7 clients.

Resolution

To resolve the issue, re-configure the AhsayOBM / ACB client to connect to a version 7 AhsayCBS server.

Click on the Show advanced option button in the login menu, then enter the hostname / IP address of a version 7 AhsayCBS server under Backup Server.