Cannot access AhsayOBM backupset created via AddBackupSet.do API

June 2, 2025

Product Version

AhsayCBS: 7.7.2.24

Operating System

All Platforms

Symptom

After creating a backup set of any type, using the AddBackupSet.do JSON API with DEFAULT encryption setting:

API call: AddBackupSet.do

JSON Post:

{
"SysUser":"system",
"SysPwd":"system",
"LoginName":"username",
"BackupSetName":"backupset_name",
"BackupSetType":"FILE",
"EncryptionType":"DEFAULT"
}

When accessing the backup set via the AhsayOBM user interface, user is prompted to enter the encryption key of the backup set:

cannot-access-obm-backupset-created-via-addbackupset-api-01.png

When a backup set is created with the default encryption setting, the encryption key will be a random generated key of 44 alpha numeric characters, that is unknown to the user until he / she can access the backup settings to retrieve the key.

Cause

This is a known issue with AhsayCBS, AhsayOBM and AhsayACB version 7.7.2.24.

Only CUSTOM encryption setting / no encryption is properly supported by the AddBackupSet.do JSON API.

Resolution

To resolve the issue, patch the AhsayCBS application to version 7.9.0.0 or above.