Cannot access AhsayOBM backupset created via AddBackupSet.do API
Product Version
Operating System
Symptom
After creating a backup set of any type, using the AddBackupSet.do JSON API with DEFAULT encryption setting:
API call: AddBackupSet.do
JSON Post:
{
"SysUser":"system",
"SysPwd":"system",
"LoginName":"username",
"BackupSetName":"backupset_name",
"BackupSetType":"FILE",
"EncryptionType":"DEFAULT"
}
When accessing the backup set via the AhsayOBM user interface, user is prompted to enter the encryption key of the backup set:
Cause
This is a known issue with AhsayCBS, AhsayOBM and AhsayACB version 7.7.2.24.
Only CUSTOM encryption setting / no encryption is properly supported by the AddBackupSet.do JSON API.
Resolution
To resolve the issue, patch the AhsayCBS application to version 7.9.0.0 or above.
This issue affects a legacy version of our software. We strongly recommend upgrading to the latest AhsayCBS and AhsayOBM release (v9.15.0.0, as of 2025/May/15) for improved performance, compatibility, and security.
Contact us to confirm your license is valid to upgrade.