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CBT load failed, fallback to normal in-file delta on Hyper-V backup

May 23, 2025

Product Version

AhsayOBM: 7.9.0.0 - 7.13.x

Operating System

Windows

Symptom

When performing a Hyper-V VM backup (Hyper-V 2008 R2 or newer releases) with a backup destination set to AhsayCBS, Cloud storage, or SFTP / FTP storage, the following warning message is displayed on the backup client interface, or in the backup report:

Cause

The CBT (Change Block Tracking) feature is only supported for Hyper-V 2008 R2 or new releases, with backup destination set to a local or network drive relative to the Hyper-V host.

Resolution

To utilize the CBT (Change Block Tracking) feature for Hyper-V 2008 R2 or newer releases, re-configure the backup destination of the affected MS VM backup set to a local destination (local or network drive):

  1. Login to the AhsayOBM user interface.
  2. Select Backup Sets, then the corresponding MS Hyper-V backup set.
  3. Click on Add, then select Local / Mapped Drive / Removable Drive under the Destination storage drop down menu:

    hyperv-backup-cbt-load-failed-fallback-to-normal-in-file-delta-01.png

  4. Click Test to confirm if the destination is accessible, then OK and Save to confirm the changes.

    Delete the previous backup destination (e.g. AhsayCBS, Cloud storage, or SFTP / FTP storage) afterward, and re-create a separate backup set that does not utilize the Hyper-V CBT feature if necessary.