AhsayCBS (DIY)AhsayOBM Backup: Failed to commit journal due to block write error
May 23, 2025
Product Version
AhsayACB / AhsayOBM: 7.3.0.0 - 7.x
Operating System
All Platforms
Symptom
When performing a backup of any type, the following error message is received in the backup report:
| No. | Type | Timestamp | Log |
| * | ... | ... | ... |
| * | info | ... | Start running post-commands |
| * | ... | ... | ... |
| * | erro | YYYY/MM/DD hh:mm:ss | [g] [BlockDB.init][BlockFileCorruptedExpt] Error initializing bptree, temp_path\index\index.b2b, Error=[BlockFile.commitFromJournal] Failed to commit journal, caused by [g] [BlockFile.commitFromJournal] Failed to commit journal, caused by [RuntimeException] [CommitJournal.run] error, caused by [f] [BlockFile.saveForJournal] Not all data can be written to blocks available |
| * | ... | ... | ... |
Cause
The message suggests that there was an issue writing to the allocated data block.
Resolution
To resolve the issue, perform the following steps:
- Patch the AhsayOBM / ACB application to version 7.15.2.2 or above.
- Perform a Data Integrity Check for the affected backup set afterward.
- Perform the backup again to see if the problem persists.
This issue affects a legacy version of our software. We strongly recommend upgrading to the latest AhsayCBS and AhsayOBM release (v9.15.0.0, as of 2025/May/15) for improved performance, compatibility, and security.
Contact us to confirm your license is valid to upgrade.