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MS SQL Server version mismatch with backup set on SQL 2017

May 19, 2025

Product Version

AhsayOBM: 7.15.6.38

Operating System

Windows

Symptom

After patching AhsayOBM to version 7.15.6.38, when performing a MS SQL backup (ODBC / VSS backup mode) for a SQL 2017 Server, the following error message is received in the AhsayOBM user interface:

mssql-version-mismatch-with-backupset-on-sql-2017-01.png

Scheduled backup will also be missed with this error. This issue will only affect backup for MS SQL 2017 Server.

Cause

This is a known issue with AhsayOBM version 7.15.6.38.

Resolution

To resolve the issue, patch the affected AhsayOBM application to version 7.15.6.55 or above.

This issue affects a legacy version of our software. We strongly recommend upgrading to the latest AhsayCBS and AhsayOBM release (v9.15.0.0, as of 2025/May/15) for improved performance, compatibility, and security.

Contact us to confirm your license is valid to upgrade.