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Password complexity not enforced after AhsayCBS upgrade

May 19, 2025

Product Version

AhsayCBS: Pre-7.7.0.0

Operating System

All Platforms

Symptom

After upgrading AhsayOBS from version 6 to AhsayCBS version 7.3.2.0 - 7.5.0.6, backup account with password containing less than 6 characters can be created in the AhsayCBS console.

In previous version of AhsayOBS, a backup user's password must be at least 6 characters in length. The following error message is displayed if the requirement was not met when creating a backup account:

password-complexity-not-enforced-after-upgrade-01.png

Cause

This is a known issue with AhsayCBS version pre-7.7.0.0.

By default, the password complexity requirement is not enabled for the [Default settings] policy group (policy group which applies to all backup accounts).

Resolution

To enable the password complexity requirement for all backup accounts:

  1. Login to the AhsayCBS console, select [Backup / Restore] > [Users, Groups & Policies]:

    password-complexity-not-enforced-after-upgrade-02.png

  2. Under the [Policy Group] tab, select [Default settings].

    password-complexity-not-enforced-after-upgrade-03.png

  3. Enable the [Password] switch under [User Settings].
  4. Modify the [Complexity Requirements] as required:

    password-complexity-not-enforced-after-upgrade-04.png

  5. Save afterward.