VMware backup job fails to complete with schedule disabled

May 16, 2025

Product Version

AhsayOBM: 7.3.2.0 to 7.5.x

Operating System

All Platforms

Symptom

For VMware VM backup jobs that run longer than 5 minutes, if the backup set has no backup schedule, the backup job cannot run to completion.

The following error message is displayed on the backup client interface, or in the backup report:

Backup Interrupted by Scheduler

vmware-backup-fails-to-complete-with-schedule-disabled-01.png

This issue will only affect backup set with backup schedule disabled.

Cause

This issue will only affect backup set with backup schedule disabled.

Resolution

To resolve the issue, patch the AhsayOBM application to version 7.7.0.0 or above.