AhsayCBS (DIY)[UpdateProgress] null shown during backups in AhsayCBS
May 29, 2025
Product Version
AhsayCBS: 7.3.2.0
Operating System
All Platforms
Symptom
The following error message is displayed on the AhsayCBS console at [Backup / Restore] > [Activities Log], when a backup job of any type is performed:
| Timestamp | Login Name | Owner | Type | Message |
|---|---|---|---|---|
| ... | ... | ... | ... | ... |
| YYYY-MM-DD hh:mm:ss | username | FileServiceError | [UpdateProgress]null | |
| YYYY-MM-DD hh:mm:ss | username | FileServiceError | [UpdateProgress]null | |
| YYYY-MM-DD hh:mm:ss | username | FileServiceError | [UpdateProgress]null | |
| YYYY-MM-DD hh:mm:ss | username | FileServiceError | [UpdateProgress]null | |
| ... | ... | ... | ... | ... |
The above null error messages will only be displayed on the AhsayCBS console, the backup / restore operation is not affected by the error messages (e.g. data backed up are still restorable).
Cause
This is a known issue with AhsayCBS version 7.3.2.0.
Resolution
To resolve the issue, upgrade the AhsayCBS application to version 7.5.0.0 or above.
This issue affects a legacy version of our software. We strongly recommend upgrading to the latest AhsayCBS and AhsayOBM release (v9.15.0.0, as of 2025/May/15) for improved performance, compatibility, and security.
Contact us to confirm your license is valid to upgrade.