Skip to main content

Excessive threads on AhsayCBS after setting SFTP destination

May 21, 2025

Product Version

AhsayCBS: 7.3.2.0 - 7.5.0.2

Operating System

All Platforms

Symptom

After configuring a SFTP Predefined Destination for backup storage or replication storage, a large number of threads are created on the AhsayCBS server.

To check on the live threads, login to the AhsayCBS console > Monitoring > Dashboard > Live Threads > Details:

excessive-threads-after-setting-sftp-destination-01.png

Check on the number beside Thread group:AhsayCBS-internal.

Cause

This is a known issue with AhsayCBS version 7.3.2.0 - 7.5.0.2

Resolution

To resolve the issue, patch the AhsayCBS application to version 7.7.0.0 or above.

This issue affects a legacy version of our software. We strongly recommend upgrading to the latest AhsayCBS and AhsayOBM release (v9.15.0.0, as of 2025/May/15) for improved performance, compatibility, and security.

Contact us to confirm your license is valid to upgrade.