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AhsayCBS (DIY)
18 Feb, 2025
Help Centre
AhsayCBS (DIY)
FAQ
v9 Deduplication and Migrate Data
How-To
Hardware & Software Compatibility List
Latest version
Hardware Requirements for AhsayCBS v9
Software Compatibility List for AhsayCBS v9
AhsayCBS Trusted Certificate Authority (CA) List for v9
Legacy versions
Hardware Requirements for AhsayCBS v8
Software Compatibility List for AhsayCBS v8
AhsayCBS Trusted Certificate Authority (CA) List for v8
AhsayCBS Trusted Certificate Authority (CA) List for v7
Administrative Management
Customize Google Drive for AhsayCBS
Digital Certificate Signing with Hardware Token
Enhance AhsayCBS Security: TLS, PFS, HSTS, Strong Cipher
How do I renew the Ahsay Self-signed SSL and CA Certificate on my AhsayCBS backup server
How to Configure the maximum number of concurrent Run-on-server Backup that can be run on AhsayCBS server
How to Customize Email Reports of AhsayCBS
How to Modify the Java Heap Size settings for Run on Server Microsoft 365 Backup Job
How to add New User Home on AhsayCBS
How to force another auto update on AhsayACB / AhsayOBM clients
How to hide social media icons in AhsayOBM/AhsayACB
How to manually change the IP filter for access to the AhsayCBS Web Console?
How to manually move backup account between different userhome
How to modify Java Heap Size on AhsayCBS
How to recover AhsayCBS System Account Password
How to recover my users.xml files from a previous backup on AhsayCBS
How to start AhsayCBS (in replication mode) as a Backup Server?
How to update the MS VM host version after upgrading the Hyper-V server
Import Data from AhsayCBS Replication Sender to Receiver (Linux)
Import Data from AhsayCBS Replication Sender to Receiver (Windows)
Increase Replication Threads on AhsayCBS
Migrate AhsayCBS to a New Server
Regain Access to AhsayCBS Web Console After Losing 2FA Registered Phone
Set up Data Synchronization Check (DSC)
Setup Let's Encrypt SSL Certificate for AhsayCBS
Transfer Backup Users Between AhsayCBS Servers
Using Gmail as SMTP setting
View Item Count and Storage Used in Microsoft 365 Admin Center
When are the default Ahsay Dummy self-sign certificate acceptable for business
Where do I Find the details of the storage quota used for each backup user account on AhsayCBS
License
Ahsay License Management Portal Overview
How to allocate CBS module for active pool key using LMP
How to create a Pool Key from a License Pool?
How to determine the number of client licenses required before upgrading from AhsayOBS version 6 to AhsayCBS?
How to provision a Pool Key for AhsayCBS backup server?
Backup
How to change the temporary directory of Run-on-Server jobs
Initiate Client Backups from AhsayCBS
Restore Drill
How does a backup user check their Restore Drill reports from the AhsayCBS web console?
How to check the Restore Drill reports from the AhsayCBS web console?
How to configure default values for Restore Drill for new Backup Sets?
How to enable Restore Drill on a Backup Set from AhsayCBS web console?
How to manually start Restore Drill job from your AhsayCBS web console?
How to resolve the "Restore Drill is disabled for owner" issue?
How to resolve the "Restore Drill is disabled for standard destination AhsayCBS" issue?
How to resolve the "Restore Drill is not enable for backup set" issue?
How to setup Restore Drill system settings on your AhsayCBS server?
How to troubleshoot Restore Drill jobs that are stuck?
How to troubleshoot Restore Drill jobs with "Pending for encrypt key" status?
Immutable Backup
Create immutable predefined destination using Azure on AhsayCBS
How to create a new bucket in Wasabi with Immutable Settings (AhsayCBS)
How to create an Immutable Policy for Wasabi Bucket (AhsayCBS)
How to create an immutable bucket on Amazon S3 cloud for AhsayCBS?
How to create an immutable policy for your Amazon S3 bucket for AhsayCBS?
How to create an immutable predefined destination using Amazon S3 on AhsayCBS?
How to create an immutable predefined destination using Wasabi on AhsayCBS?
How to run Space Freeing Up with backup data stored on an immutable Amazon S3 standard destination?
Cloud Storage
How to create a backup user Access key and Secret key on Amazon S3 for AhsayCBS?
How to create a container on the Microsoft Azure Portal for AhsayCBS
How to create a storage account on the Microsoft Azure Portal for AhsayCBS
How to setup Shared access signature on the Microsoft Azure Portal for AhsayCBS
Set up Cloud Storage
General
AhsayCBS Hotfix Installation Guide
Can you provide an archive copy of the AhsayCBS installer?
FAQs on Ahsay Backup Destination (AhsayCBS)
Get Started with AhsayCBS v9
How to Install Latest AhsayCBS Release
How to install AhsayCBS using Docker?
How to run a Cyclic Redundancy Check (CRC) for legacy backup set created in version 6 (or for client without GUI)?
Re-authentication of Microsoft 365 Backup Set
Single User Rebuild (Index Rebuild) for Ahsay Legacy v6 Backupsets
Suggestions on antivirus exclusions to improve performance of Ahsay software on Windows
Upgrade Tomcat for AhsayCBS
Why AhsayCBS Live Activities has no details for backup running from v6 client?
How to create a predefined destination on AhsayCBS using Seagate Lyve Cloud?
How to regain access to AhsayCBS Web Management Console when the 2FA registered phone is lost
How to reset system admin password
How to use the AhsayCBS online file restorer?
Optimize your file backups using filters (AhsayCBS)
Unlock 80% savings on cloud backup storage costs (AhsayCBS)
Documentation
AhsayCBS Requirements
Hardware
Software
Storage
Additional Memory
Using AhsayCBS User Web Console
Temporary Folder Size for Agentless Microsoft 365 and Cloud File Backups
Permission for AhsayCBS with AhsayPRD for Agentless Backup
Additional Linux/FreeBSD Requirements
AhsayCBS Download
Install AhsayCBS
Uninstall
Login
Login to AhsayCBS Web Console
Register Device on AhsayCBS
Troubleshooting Login on AhsayCBS
Setup
Network and Firewall Settings
Activate License
User Home
Setting up SMTP
Host Name and System Home
Languages
AhsayCBS Two-Factor Authentication (2FA)
Predefined Destination
User Account
Memory for Run on Server (Agentless) Backups
Administration
Monitoring (Web Console)
Backup / Restore
Replication (Web Console)
Redirection
System Settings
Branding
Web Console Overview
Run on Server Backup and Restore
Backup and Restore Features
AhsayCBS Run on Server Backup and Restore Requirements
Run on Server Backup and Restore Limitations
AhsayCBS Best Practices and Recommendations
AhsayCBS Create a Backup Set
Run Backup Job on AhsayCBS
Restore on AhsayCBS
Data Integrity Check on AhsayCBS
Space Freeing Up
Delete Backup Data
Upgrade
Upgrade AhsayCBS to the latest version
Pre-Upgrade
Upgrade Sequence
AhsayCBS Upgrade Procedure for Windows using Executable File
AhsayCBS Upgrade Procedure for Windows using Zip File
Upgrade Procedure for Linux
AhsayCBS Upgrade Procedure for FreeBSD
Post Upgrade
Upgrade AhsayOBS to AhsayCBS
Upgrade Sequence and Backup Data Migration
Upgrade Procedure for AhsayUBS
Upgrade Procedure for AhsayPRD Instance
OBS to CBS Upgrade Procedure for Windows using Executable File
OBS to CBS Upgrade Procedure for Windows using Zip File
Upgrade Procedure for Linux
OBS to CBS Upgrade Procedure for FreeBSD
Downgrade
Downgrade AhsayCBS
Downgrade AhsayOBM / AhsayACB Clients
Downgrade AhsayCBS to AhsayOBS
API Guide
System API
System Status / Progress
System Config
System User
Group Policy on AhsayCBS
User API
Backup User
Backup Set
Report (API)
Replication API
Redirection API
Appendices
Definitions, Acronyms and Abbreviations
Supported Language Code
Supported Timezones
Supported Upgrade Paths
Supported Services of Microsoft 365
System Files for Continuous Backup Exclusion
Comparison of different Replication setup environment
Microsoft 365 License Requirement and Usage
Troubleshooting
"Building Customized Installers is Prohitbited by this License" error in AhsayCBS
"Connection Timed Out" error when enabling AhsayCBS Replication
"Connection refused" error when enabling AhsayCBS Replication
"Failed to login to S3Compatible" error in AhsayCBS CTYun Cloud File Backup
"Invalid Login Name" Errors from uninstalled AhsayACB/OBM
"Malformed input or input contains unmappable characters" error when generating backup reports
"User Home is not available" warns in AhsayCBS
Accepting Data Menu on the AhsayCBS Web Console Shows Error 500
AhsayCBS "Access Denied" Login Error
AhsayCBS Microsoft 365 Backup Authentication Error
AhsayCBS Microsoft 365 backup getting "Mailbox move in progress. Try again later"
AhsayCBS and NFS Services Fail to Auto-Start on Linux After Reboot
AhsayCBS console not loading due to corrupted configuration file
Applying Redirector License shows error 099
Cannot login to AhsayCBS web management console (License Failure)
Client installers missing from the CBS download page
Failed to enable replication on AhsayCBS
IIS Windows page is displayed when accessing AhsayCBS localhost
Installer or Restorer Not Available After AhsayCBS Upgrade
Internal License Error 1012 on AhsayCBS
Microsoft 365 backup getting error "Failed to login to GraphService"
Microsoft Exchange Backup Errors "No buffer space available"
Missed Backups and failed to login to AhsayACB/OBM due to expired SSL certificate
Resolve Throttling Issues in Microsoft 365 Exchange Online Backup
Start AhsayCBS in debug mode
Terminate AhsayCBS Run on Server Backup
Un-delete Backup Data by reverting Backupset index files to previous state
Unable to do Backup error "Failed to download v6 index) after upgrading to AhsayCBS
Why Your AhsayCBS Web Console Still Uses the Default SSL Certificate After Installing a New SSL Certificate?
[UserCacheManager.login] Error message from Active Directory LDAP: error code 49
Release Notes
v9.15.0 (Coming Soon)
v9.13.2 (06-Feb-2025)
v9.13.0 (02-Dec-2024)
v9.11.2 (12-Sep-2024)
v9.11.0 (26-Aug-2024)
v9.9.20 (29-Jul-2024)
v9.9.16 (30-May-2024)
v9.9.13 (13-May-2024)
v9.9.6 (23-Apr-2024)
v9.9.0 (16-Apr-2024)
v9.7.2.20 (20-Dec-2023)
v9.7.2.0 (07-Dec-2023)
v9.7.0.0 (04-Sep-2023)
v9.5.4.0 (20-Mar-2023)
v9.5.2.0 (09-Jan-2023)
v9.5.0.0 (09-Nov-2022)
v9.3.2.0 (27-Jun-2022)
v9.1.4.0 (06-May-2022)
v9.1.2.0 (28-Feb-2022)
v9.1.0.0 (25-Jan-2022)