Profile Overview for AhsayACB

Profile Overview

The Profile contains different settings concerning the account of the user.

There are five (5) tabs available:

• General
• Contacts
• Time Zone
• Encryption Recovery
• Authentication

There are also two other conditional tabs that will only appear under specific circumstances. These are:

• Password
• Security Settings

General

The General tab displays the user informatin.

Contacts

This refers to the contact information of the user. You can also add multiple contacts or modify existing contact information. Having this filled in will help in sending backup and daily reports and even recover backup set encryption key in case it was forgotten or lost.

Adding Contacts

1. Click the + button to add a new contact.

   

2. Complete the following fields then click the OK button to return to the main screen.

   • Name
   • Email
   • Address
   • Company
   • Website
   • Phone 1
   • Phone 2

   

3. Click the Save button to store the contact information.

   

Time Zone

The time zone is important to ensure that scheduled backup jobs are not missed. Ensure that the time zone selected in AhsayACB is the same as the time zone set for the user.

Modify Time Zone

1. Select from the dropdown list.

   

2. Click the Save button to save the updated time zone.

Encryption Recovery

Backup set encryption key can be recovered by turning this feature on.

Authentication

You can use the Authentication function to:

• Change the password.
• Reset the password.
• Enable or disable the "Two-Factor Authentication".
• Add one or more device(s) registered for Two-Factor Authentication (2FA).

• Remove one or more device(s) registered for Two-Factor Authentication (2FA).
• Re-pair mobile device with AhsayCBS account.
• View details of the "Last Successful Login.

Password

Login password can be modified anytime. Tick the Save Password box to bypass the password entry upon opening AhsayACB.

If AhsayACB is automatically logging in, you can cancel this by unticking the Save Password box.

Modify Passowrd

1. Click Change/Reset Password

2. Enter the current password then click Next.

   

3. Ener the new password and re-enter it for authentication purposes. Click OK to return to the main screen.

   

4. Click Save to store the settings.

Reset Password

1. Click Change/Reset Password

2. Click the Reset Password link.

   

3. Click OK

   

4. Click your email and click the provided link. Here is a sample of the email that you will receive.

   

5. Enter the new password and re-enter it for authentication purposes. Click the save button to save.

   

6. Go back to AhsayACB to enter the new password and click OK to return to the main screen.
7. Click Save to store the settings.

Session Key

The session key is used to make API requests on profile changes and server side file updates on behalf of the user.

Enabling Session Key Feature

1. Go to Provile>Authentication>Session Key

   

2. Swipe the lever to the right to turn it on then click Save

   

Disabling Session Key Feature

1. Swipe the lever to the left to turn it off.
2. Click Save to save the settings.

Two-Factor Authentication

For Two-Factor Authentication (2FA), you can register your mobile device on both Ahsay Mobile app and a third-party authenticator app (e.g. Authy, Duo, Google Authenticator, Microsoft Authenticator, LastPass Authenticator, iOS 15 Built-in Two-Factor Authenticator, etc.).

Enabling Two-Factor Authentication

1. Go to Profile>Authentication>Two-Factor Authentication

   

2. Swipe the lever to the right to turn it on, then click Save.

   

   The Ahsay Mobile app or a third-party authenticator app is needed for 2FA.

   For the detailed step-by-step procedure on how to add a mobile device, please refer to the following:

   • Refer to the 2FA - Two-Factor Authentication section of the Ahsay Mobile User Guide for Android and iOS.
   • The Download and Install section of the Ahsay Mobile User Guide

Disable Two-Factor Authentication

1. Swipe the lever to the left to turn it off.

2. Click Save to save the settings.

   Sliding the lever to the left hand side will only turn off the Two-Factor Authentication but it will not automatically delete the registered mobile device(s) for Two-Factor Authentication. If you need to delete the registered mobile device(s), this must be done manually first before disabling Two-Factor Authentication.

Removing a Mobile Device

1. Click the Trash icon button on the right side of the registered mobile device. In this example, we are going to delete the mobile device named "Ahsay Mobile User".

   

2. A confirmation message will appear, click Yes to proceed. Otherwise, click No.

   

3. Mobile device is successfully removed.

Re-Pairing with Authenticator

AhsayACB supports “Re-pair with authenticator” feature that enables user to re-pair their AhsayACB account with Ahsay Mobile Authenticator as long as the mobile device used for the 2FA is still registered in AhsayACB.

This feature is used when:

• The registered profile for 2FA was removed from the Ahsay Mobile app.
• The Ahsay Mobile app is accidentally uninstalled from the mobile device.

Last Successful Login

Displays the date, time, IP address, browser / app and regitered mobile device used during the last login.

• Time - the date and time the user last logged in.
• IP address - the IP address used to log in.
• Browser / App - the browser or app used to log in AhsayCBS User Web Console or AhsayACB.
• Mobile Device - the name of the device used for authentication when 2FA is enabled.

Password

Login password can be modified anytime. Tick the Save Password box to bypass the password entry upon opening AhsayACB.

Security Settings

Phone numbers that will be used for sending sms authentication will be listed here and will show the status if it is verified or not.

You can also add phone numbers here that can be used for sending the sms authentication.

Follow the instructions below to add a phone number:

1. Click the Add button.

2. Select the country and enter the phone number, click Add.

   

3. Click the Save button to save the phone number.