Windows Requirements for AhsayACB
Requirements for Windows
Antivirus Exclusion Requirement
To optimize performance of AhsayACB on Windows, and to avoid conflict with your antivirus software, refer to the following Wiki article the list of processes and directory paths that should be added to all antivirus software white-list / exclusion list:
The bJW.exe process is automatically added to Windows Defender exclusion list for Windows 10 and 2016 / 2019, during installation / upgrade via installer or upgrade via AUA.
For mobile backups, the mobile backup destination must also be added to all antivirus software white-list / exclusion list.
Upgrade VMware Tools Requirements
To avoid an unexpected java crash, if the Windows machine is a guest VM hosted on a VMware Host, it is highly recommended that the VMware tools version installed on the guest VM is 10.3.5 or higher.
Below is the warning message that will be displayed if the version of the VMware Tools is lower than 10.3.5.
For more information about the upgrade of VMware Tools, refer to the following article:
Backup Client crash on VMware Virtual Machine with VMware Tools pre-10.0.5
Network Drive Requirement
The login accounts for network drives must have read and write access permission to ensure that backup and restore would be successful.