How-ToAhsayACB Google Workspace Requirements
AhsayACB Installation
For agent-based backup and restore, make sure that the latest version of AhsayACB is installed on your computer with Internet access for connection to your Google Workspace account.
Users should also stay up to date when a newer version of AhsayACB is released. To get our latest product and company news, please check out the Announcements page on our website.
AhsayACB License Requirement
AhsayACB licenses are calculated on a per device basis:
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To back up users with one (1) backup client computer
Example: If one AhsayACB is installed then, one AhsayACB license is required.
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To back up users with multiple backup client computers, the number of AhsayACB licenses required is equal to the number of devices.
Example: If there are ten (10) users to be backed-up across three(3) backup client computers, then 3 AhsayACB licenses are required.
Please contact your backup service provider for more details.
Access for AhsayCBS User Web Console
It is now possible to perform agentless backup and restore, which can be done via the AhsayCBS User Web Console without using the AhsayACB client agent. In order to access the User Web Console, make sure you have an Internet connection and a web browser installed on your computer or mobile device.
Access to AhsayCBS User Web Console is dependent on the policy set by your administrator. Kindly contact your administrator if you are having trouble logging in the AhsayCBS User Web Console.
Add-on Module Requirement
Make sure that the Google Workspace Backup feature has been enabled as an add-on module in your AhsayACB user account and that there is enough Google Workspace Backkup license quota to cover the backup of your users.
Please contact your backup service provider for more details.
Ahsay licenses for the Google Workspace module are calculated by the number of Google Workspace accounts. If the same Google Workspace account is backed up on multiple backup sets with an AhsayACB user account, it would be counted as one (1) Google Workspace license.
However, there is a limitation set by Google itself for the number of times a backup can be performed on a single Google Workspace account based upon the number of API calls that user account has made. If the limit is reached, the backup will be suspended until the API account is reset. For more information, please refer to API section on the Limitations page.
However, if any items from either Gmail, Drive, Contacts, or others are seleted under Users, the Google Workspace license count will be calculated based on the number of user accounts selected.
For more detailed examples about the Google Workspace license requirement and usage, please refer to Example Scenarios for Google Workspace License Requirement and Usage.
Backup Quota Requirement
Make sure that your AhsayACB user account has sufficient quota assigned to accommodate the storage of the Google Workspace users for the new backup set and retention policy.
Please contact your backup service provider for more details.
To get an accurate estimate of the backup quota requirement, it is recommended to check the actual usage of the Google Workspace organization.
Google Workspace Subscription
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Google Workspace Subscription Plan
The following subscription plans with Google Workspace are supported to run backup and restore on AhsayACB or AhsayCBS User Web Console:
Business Starter Business Standard Business Plus Enterprise -
Google Workspace Subscription Status
Make sure that your Google Workspace subscription with Google is active in order to enjoy all privileges that come along with our backup services. If your account has expired, renew it with Google as soon as possible so that you can continue to enjoy the Google Workspace backup services provided by Ahsay.
To learn more about your Google Workspace subscription, please refer to the following: Google Workspace Subscription
Supported Services
Below are some of the supported services of the Google Workspace backup module. Also specified are the data types that are supported when backing up these services.
| Supported Services | |
|---|---|
| Gmail | Drive |
| Calendar | Tasks |
| Contacts | Chat |
| Meet | - |
Data Types/Categories
Below are the supported data types/categories that can be backed up through AhsayACB.
---Gmail Data Types
| Core system folders | ||
| Inbox | Starred | Snoozed |
| Important | Drafts | Sent |
| Scheduled | All Mail | Spam |
| Trash | Categories (Social, Updated, Forums, Promotions) | - |
| Labels | ||
| Single Label | Multiple Labels | Multiple Nested Labels |
| Custom Labels | - | - |
| Categorization | ||
| Primary Tab | Social Tab | Updated Tab |
| Forums Tab | Promotions Tab | Forms Invitations |
| Calendar Invitations | Confidential Emails | - |
| Email States | ||
| Unread Emails | Read Emails | Starred Emails |
| Flagged or Important Emails | Archived Emails | Draft Emails |
| Scheduled Emails | Forwarded Emails | Muted Emails |
| Pinned Emails | Read but Unreplied Emails | Unread but Forwarded Emails |
| Emails Content | ||
| with Special Characters | with Multimedia Contents | with Attachments |
Drive Data Types
| Core system folders | |||
| My Drive | Shared drives | Shared with me | Recent |
| Starred | Spam | Bin | - |
| Folders | |||
| File attributes and version | Folder Structures | Shared Content | Shared Drive contents |
| File Types: Native Google Workspace File Types | |||
| Name | File Type | Name | File Type |
| Google Docs | .gdoc | Google Sheets | .gsheet |
| Google Vids | - | Google Forms | .gform |
| Google Drawings | .gdraw | Google My Maps | - |
| Google Sites (Exported) | .gsites | Google Apps Script | - |
| Google Colaboratory | - | - | - |
| File Types: Standard Document Formats | |||
| Name | File Type | Name | File Type |
| Microsoft Word | .doc .docx |
Portable Document Format | |
| OpenDocument Text | .odt | Rich Text Format | .rtf |
| Plain Text | .txt | - | - |
| File Types: Spreadsheet Formats | |||
| Name | File Type | Name | File Type |
| Microsoft Excel | .xls .xlsx |
OpenDocument Spreadsheet | .ods |
| Comma-Separated Values | .csv | Tab-Separated Values | .tsv |
| File Types: Presentation Formats | |||
| Name | File Type | Name | File Type |
| Microsoft PowerPoint | .ppt .pptx |
OpenDocument Presentation | .odp |
Calendar Data Types
| Calendar Types | ||
| Event | Foxus time | Out of office |
| Working location | Task | Appointment schedule |
| Basic Calendar Event Data | ||
| Single Day Event | Multi-Day Event | Recurring Event |
| Event data | ||
| Event with Attachments and Rich Text Description | Event with Description and Notes | Event with Custom Fields |
| Large Event with Multiple Attendees | - | - |
| Calendar data | ||
| Shared Calendar Event | Calendar with Labels | Calendar with Attachments and Links |
| Calendar with Permissions | Calendar Event with Multi-Time Zones | Calendar with different time zone |
| Calendar with birthdays | My calendar | Other calendar |
Contacts Data Types
| Basic Chat | ||
| Single Message | Multi-Participant Chat | Starred Messages |
| Unread Messages | - | - |
| Messages with Rich Text | ||
| Formatted Messages | Hyperlinks | Code Blocks |
| Attachments in Messages | ||
| - | ||
| Emojis and Reactions | ||
| - | ||
| Group Chats | ||
| - | ||
| Mentions and Notifications | ||
| - | ||
Meet Data Types
| Meeting recorded video | ||
| - | ||
| Meeting transcript | ||
| - |
Tasks Data Types
| Basic Task data | ||
| Single Task | Multiple Tasks | Task with Subtasks |
| Task with No Title | - | - |
| Task with different statuses | ||
| Pending tasks | Completed tasks | Tasks Without Due Dates |
| Tasks With Due Dates | Overdue Tasks | - |
| Task attributes | ||
| Labeled Tasks | Single Task List | Multiple Task Lists |
| Empty Tasks | Tasks in Different Languages | Tasks with Emoji |
| Tasks with Special Characters | - | - |