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★ Ahsay Managed Backup as a Service (AMBaaS)
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Technical Support Info
Help Centre
How-To
Hardware & Software Compatibility List
Latest version
Hardware Requirements for AhsayACB v9
Software Compatibility for AhsayACBv9
Software Compatibility for Granular / OpenDirect Restore on AhsayACBv9
Trusted Certificate Authority (CA) List for version 9
Legacy versions
Hardware Requirements for AhsayACB v8
Software Compatibility List for AhsayACB v8
Trusted Certificate Authority (CA) List for version 8
Trusted Certificate Authority (CA) List for version 7
Backup
Factors affecting backup performance of AhsayACB
How to backup Microsoft Windows System using AhsayACB?
How to backup files with AhsayACB on Windows?
How to backup files with AhsayACB on macOS?
How to backup your Microsoft 365 data using AhsayACB?
Optimize your file backups using filters
Run Data Integrity Check in AhsayACB
Seedload Initial AhsayACB Backup (Windows/GUI)
Seedload Initial AhsayACB Backup from Local Storage to Cloud
Windows System State backup vs Windows System backup (AhsayACB)
Restore
How to enable Restore Drill on Backup Set from AhsayACB?
Restore AhsayACB Backup Data from AhsayCBS or Removable Backup Storage
Synchronize Cloud Backup Data for Faster Restore in AhsayACB
General
AhsayACB Hotfix Installation Guide
Best Practices for Managing Encryption Key on AhsayACB and AhsayOBM
Can you provide a copy of AhsayACB installer?
FAQs on Ahsay Backup Destination
How do I move an AhsayACB installation on to another machine
How to Install Latest AhsayACB Release
How to install AhsayACB on Windows?
How to install AhsayACB on macOS v10.15 or above
How to install AhsayACB on macOS?
How to modify Java Heap Size on AhsayACB
Reveal Backup Server URL Option in AhsayACB (GUI)
Silent Install AhsayACB on Windows
Troubleshooting AhsayACB backup problem with inaccessible network drive
Unlock 80% savings on cloud backup storage costs
Where are the AhsayACB application logs stored at?
Documentation
Download & Install AhsayACB
Login to AhsayACB
AhsayACB Client Overview
Backup and Restore on AhsayACB
Troubleshooting
"An Invalid XML character" startup error in AhsayACB / AhsayOBM
"Client version incompatible" error upon log in to a lower version client
"Failed to initialize RemoteBDB.Cloud" Backup Errors
"Unable to open index file" Backup Errors
ACB File Backup errors on OneDrive Folder with Files On-Demand enabled
AhsayACB Backup Error: Failed to flush buffer to this destination
AhsayACB Backup Source Cannot Include Location Used for System Backup
AhsayACB CTYun Backup Fails: Cannot Log In to S3-Compatible Storage
AhsayACB Microsoft 365 Backup Authentication Error
AhsayACB Microsoft 365 Backup Fails: Mailbox Move in Progress Error
AhsayACB Windows Backup Error 0x81000101: Shadow Copy Timeout
AhsayACB Windows Backup Error: Temp Path Included in Backup Source
AhsayACB Windows Backup Fails: Temp Location Must Be NTFS-Formatted
AhsayACB Windows Backup Fails: Windows Server Backup Not Installed
AhsayACB Windows System Backup Error 0x80780038: Shadow Copy Issue
Backup Skipped due to another job still running
Cannot Use Volume Shadow Copy (VSS) for Backup in AhsayACB
Cannot open the client user interface due to corrupted user settings file
Crash on VMware Virtual Machine with VMware Tools pre-10.0.5
Failed to check integrity of destination
Failed to save encrypted backupset encryption keys to server
GCS Error in ACB: Failed to List Buckets Due to Invalid Argument
Index Version Not Compatible with Supported Version in AhsayACB
Insertion failed because database is full (database or disk is full)
Insufficient Disk Space Error During Backup in AhsayCBS
Insufficient disk space available for temporary directory in AhsayACB
Java.io.IOException Failed to get latest remote backup job
OutOfMemoryError: Java heap space in AhsayACB Backup or Restore Job
SQLite Error in AhsayACB v9: Database Disk Image is Malformed
SQLite Error: Database Disk Image is Malformed in AhsayACB
Startup Error: Failed to Obtain IV from Input Stream in ACB
Troubleshooting problem with Volume Shadow Copy
Troubleshooting problem with missing scheduled backup
Update AhsayACB Backupset for Microsoft 365 Account with 2FA Enabled
Windows System Backup Error: Volume Specified for Backup Is Invalid
Release Notes
v9.15.0 (23-Apr-2025)
v9.13.2 (06-Feb-2025)
v9.13.0 (02-Dec-2024)
v9.11.2 (12-Sep-2024)
v9.11.0 (26-Aug-2024)
v9.9.20 (29-Jul-2024)
v9.9.16 (30-May-2024)
v9.9.13 (13-May-2024)
v9.9.6 (23-Apr-2024)
v9.9.0 (16-Apr-2024)
v9.7.2.20 (20-Dec-2023)
v9.7.2.0 (07-Dec-2023)
v9.7.0.0 (04-Sep-2023)
v9.5.4.0 (20-Mar-2023)
v9.5.2.0 (09-Jan-2023)
v9.5.0.0 (09-Nov-2022)
v9.3.2.0 (27-Jun-2022)
v9.1.4.0 (06-May-2022)
v9.1.2.0 (28-Feb-2022)
v9.1.0.0 (25-Jan-2022)
Free Trial
Free Trial
AhsayACB
February 18, 2025
Help Centre
AhsayACB
How-To
Hardware & Software Compatibility List
Latest version
Hardware Requirements for AhsayACB v9
Software Compatibility for AhsayACBv9
Software Compatibility for Granular / OpenDirect Restore on AhsayACBv9
Trusted Certificate Authority (CA) List for version 9
Legacy versions
Hardware Requirements for AhsayACB v8
Software Compatibility List for AhsayACB v8
Trusted Certificate Authority (CA) List for version 8
Trusted Certificate Authority (CA) List for version 7
Backup
Factors affecting backup performance of AhsayACB
How to backup Microsoft Windows System using AhsayACB?
How to backup files with AhsayACB on Windows?
How to backup files with AhsayACB on macOS?
How to backup your Microsoft 365 data using AhsayACB?
Optimize your file backups using filters
Run Data Integrity Check in AhsayACB
Seedload Initial AhsayACB Backup (Windows/GUI)
Seedload Initial AhsayACB Backup from Local Storage to Cloud
Windows System State backup vs Windows System backup (AhsayACB)
Restore
How to enable Restore Drill on Backup Set from AhsayACB?
Restore AhsayACB Backup Data from AhsayCBS or Removable Backup Storage
Synchronize Cloud Backup Data for Faster Restore in AhsayACB
General
AhsayACB Hotfix Installation Guide
Best Practices for Managing Encryption Key on AhsayACB and AhsayOBM
Can you provide a copy of AhsayACB installer?
FAQs on Ahsay Backup Destination
How do I move an AhsayACB installation on to another machine
How to Install Latest AhsayACB Release
How to install AhsayACB on Windows?
How to install AhsayACB on macOS v10.15 or above
How to install AhsayACB on macOS?
How to modify Java Heap Size on AhsayACB
Reveal Backup Server URL Option in AhsayACB (GUI)
Silent Install AhsayACB on Windows
Troubleshooting AhsayACB backup problem with inaccessible network drive
Unlock 80% savings on cloud backup storage costs
Where are the AhsayACB application logs stored at?
Documentation
Download & Install AhsayACB
Login to AhsayACB
AhsayACB Client Overview
Backup and Restore on AhsayACB
Troubleshooting
"An Invalid XML character" startup error in AhsayACB / AhsayOBM
"Client version incompatible" error upon log in to a lower version client
"Failed to initialize RemoteBDB.Cloud" Backup Errors
"Unable to open index file" Backup Errors
ACB File Backup errors on OneDrive Folder with Files On-Demand enabled
AhsayACB Backup Error: Failed to flush buffer to this destination
AhsayACB Backup Source Cannot Include Location Used for System Backup
AhsayACB CTYun Backup Fails: Cannot Log In to S3-Compatible Storage
AhsayACB Microsoft 365 Backup Authentication Error
AhsayACB Microsoft 365 Backup Fails: Mailbox Move in Progress Error
AhsayACB Windows Backup Error 0x81000101: Shadow Copy Timeout
AhsayACB Windows Backup Error: Temp Path Included in Backup Source
AhsayACB Windows Backup Fails: Temp Location Must Be NTFS-Formatted
AhsayACB Windows Backup Fails: Windows Server Backup Not Installed
AhsayACB Windows System Backup Error 0x80780038: Shadow Copy Issue
Backup Skipped due to another job still running
Cannot Use Volume Shadow Copy (VSS) for Backup in AhsayACB
Cannot open the client user interface due to corrupted user settings file
Crash on VMware Virtual Machine with VMware Tools pre-10.0.5
Failed to check integrity of destination
Failed to save encrypted backupset encryption keys to server
GCS Error in ACB: Failed to List Buckets Due to Invalid Argument
Index Version Not Compatible with Supported Version in AhsayACB
Insertion failed because database is full (database or disk is full)
Insufficient Disk Space Error During Backup in AhsayCBS
Insufficient disk space available for temporary directory in AhsayACB
Java.io.IOException Failed to get latest remote backup job
OutOfMemoryError: Java heap space in AhsayACB Backup or Restore Job
SQLite Error in AhsayACB v9: Database Disk Image is Malformed
SQLite Error: Database Disk Image is Malformed in AhsayACB
Startup Error: Failed to Obtain IV from Input Stream in ACB
Troubleshooting problem with Volume Shadow Copy
Troubleshooting problem with missing scheduled backup
Update AhsayACB Backupset for Microsoft 365 Account with 2FA Enabled
Windows System Backup Error: Volume Specified for Backup Is Invalid
Release Notes
v9.15.0 (23-Apr-2025)
v9.13.2 (06-Feb-2025)
v9.13.0 (02-Dec-2024)
v9.11.2 (12-Sep-2024)
v9.11.0 (26-Aug-2024)
v9.9.20 (29-Jul-2024)
v9.9.16 (30-May-2024)
v9.9.13 (13-May-2024)
v9.9.6 (23-Apr-2024)
v9.9.0 (16-Apr-2024)
v9.7.2.20 (20-Dec-2023)
v9.7.2.0 (07-Dec-2023)
v9.7.0.0 (04-Sep-2023)
v9.5.4.0 (20-Mar-2023)
v9.5.2.0 (09-Jan-2023)
v9.5.0.0 (09-Nov-2022)
v9.3.2.0 (27-Jun-2022)
v9.1.4.0 (06-May-2022)
v9.1.2.0 (28-Feb-2022)
v9.1.0.0 (25-Jan-2022)