Two-Factor Authentication (Authentication) Overview for AhsayOBM

July 21, 2025

For Two-Factor Authentication (2FA), you can register your mobile device on both Ahsay Mobile and a third-party authenticator app (e.g.) Authy, Duo, Google Authenticator, Microsoft Authenticator, LastPass Authenticator, iOS 15 Built-in Two-Factor Authenticator, etc.

Enable Two-Factor Authentication

  1. Go to Profile > Authentication > Two-Factor Authentication.

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  2. Swipe the lever to the right to turn it on then clisk Save.

    The Ahsay Mobile app or a third-party authenticator app is needed for 2FA.

    For the detailed step-by-step procedure on how to add a mobile device, please refer to the following:

    • The Ahsay Mobile User Guide for Android and iOS

    • Login Section

    To turn off the feature, swipe the lever to the left. However, note that turning off Two-Factor Authentication will not automatically delete registered mobile device(s). If you need to delete the registered mobile device(s), this must be done manualy first before disabling Two-Factor Authentication.

Removing Registered Mobile Devices

  1. Click the trash can button on the right side of the registered mobile device. In this example, we are going to delete the mobile device named "A32".

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  2. A confirmation message will appear, click Yes to proceed. Otherwise, click No.

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Re-pairing with Authenticator

AhsayOBM supports "Re-pair with Authenticator" feature that enables users to re-pair their AhsayOBM account with Ahsay Mobile as long as the mobile device used for the 2FA is still registered in AhsayOBM.

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The feature is used when:

  • The registered profile for 2FA was removed from the Ahsay Mobile app.
  • The Ahsay Mobile app is accidentally uninstalled from the mobile device.
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