Configure Antivirus Exclusions for Ahsay Go

To optimize performance of the Ahsay software and to avoid any conflict with your antivirus software, the following processes and directory paths should be added to all antivirus software while-list / exclusion list.

The following processes should be white-listed in Ahsay Go:

• Ahsay Backup Process

  For Ahsay Go on Windows - bJW.exe

  For Ahsay Go version 10.1 or above, the bJW.exe process is automatically added to Windows Defender exclusion list for Windows 10 and 2016 during installation / upgrade via installer or upgrade via AUA.

• Ahsay Go Backup Manager Services

  For Ahsay Go on x64 Windows - cbpsX64.exe

  For Ahsay Go on x86 Windows - cbpsX86.exe

The following directory path should be white-listed:

• Ahsay Go installation folder (e.g. C:\Program Files\AhsayGo)
• Ahsay Go log folder (e.g. %SystemDrive%\ProgramData\AhsayGo)
• Ahsay Go configuration and log folder (e.g. %UserProfile%\.obm)

• Backup destination on Local / Mapped Drive / Network Drive / Removable Drive of all backup sets

  You can confirm the backup destination of each backup set by logging in the Ahsay Go user interface then go to Backup Sets > %backup set% > Destination.

  

• Temporary directory of all backup sets

  You can confirm the temporary directory location of each backup set by logging in the Ahsay Go user interface then go to Backup Sets > %backup set% > Show advanced settings > Others