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Frequently asked questions

Find all your answers and solutions for Ahsay here.

Ahsay uses advanced data deduplication and compression technology to significantly reduce backup data storage and therefore storage costs. This also lowers network utilization and enables faster backup and restore performance.

Experience significant backup and storage costs savings now. Try it free!

Yes, Ahsay Mobile App is compatible with both Android and iOS devices.

You can download the Android and iOS app here.

Get extra phone storage without extra costs.

Ahsay Mobile app enables you to optimize your mobile phone storage for even more selfies, video, audio and document files. Download Ahsay Mobile App on your phone now. 

Yes, you can use your own storage based on your requirements. Ahsay supports popular cloud storage services such as Amazon S3, Google Cloud Storage, Microsoft Azure, Wasabi, Backblaze etc.

Alternatively, you can use our Ahsay Drive storage which is powered by Microsoft Azure. Check out our pricing

If customers subscribe to an Ahsay Managed Backup-as-a-Service (AMBaaS), they are entitled to software updates free of charge. Ahsay will be automatically updated whenever the latest hotfix or version upgrades are available. You will never have to worry about missing any fixes, enhancements, features, or latest security patches that can make your backup software work even better.

You even get online support if you have any technical support questions.

For security reasons, we strongly recommend users run the latest version of backup software to ensure backups run smoothly. Protect data from potential vulnerabilities.

An Ahsay AMBaaS subscription offers unlimited software updates; all updates are deployed automatically whenever a new version is available to give you complete peace of mind.

Never pay ransom to hackers again! Backup all your devices with Ahsay.

Tip 1: Store your backup data in multiple destinations using the 3-2-1 backup rule to maximize your data recovery options

Tip 2: Enable Two-factor authentication to prevent unauthorized access to your backup data

Tip 3: Use Ahsay immutable backups to prevent ransomware infection or hackers deleting to your backup data

To get 100% data protection, please refer to blog post of Tips for Data Protection.

The loss of access to critical business data will not only result in extended business downtime but it will also cause:

  • Damage to your reputation.
  • Loss of customer goodwill.​
  • Possible legal action​

Therefore, it is very important to have a physical copy of your backup data on local storage which is always accessible 24x7. In case your data in the cloud is corrupted or your cloud service is unavailable.

Ahsay is committed to offering the best available data protection technologies on our backup solutions such as AES 256-bit data encryption, 256-bit SSL communication, Two-factor authentication (2FA), Immutable backups, Air gap backups etc.

If you prefer a backup solution that is based on a license purchase model we recommend you use the Ahsay self-hosted backup solution. Check out our self-hosted license pricing

A single Ahsay Managed Backup-as-a-Service(AMBaaS) subscription covers backups of unlimited devices or endpoints to Ahsay Drive cloud storage. There is no need to invest in additional hardware, set up centralized backup servers, provision storage, or hire experienced IT personnel to manage your backups.

There different types of subscriptions plans available depending on your customer requirements; File, virtual machines & databases, and or Microsoft 365. You can get started and have your backups running in a few minutes.

If you still have questions, please contact us on WhatsApp or send us an email.

The cost of your backup service will depend on two factors; backup data storage requirement and type of backup plan (File /NAS, Databases & VM, or Microsoft 365 backup plan).
An Ahsay subscription plan already includes the use of Ahsay Drive which is powered by Microsoft Azure. However, you can save even more money by selecting a bring your own drive/storage plan. Check out our pricing

We provide good reseller package. If you are interested in becoming an Ahsay reseller. Please don't hesitate to contact us.