Technical Videos

Please use the following steps on Troubleshooting backup problem with inaccessible network drive.

When attempting to access the [Replication] > [Accepting Data] menu on the AhsayCBS web console, the following error is displayed:

• Status Code : 500

  Servlet Name : action

This Know-How video contains instructions on how to manually move backup accounts between different User Homes on the same server.

In this video, the following assumptions were made:

This video contains instructions on how to increase the number of available replication threads on an AhsayCBS backup server to improve the overall replication speed.

When performing a Backup or Restore, an Insufficient Permissions message might be encountered.

To resolve this issue, you may grant read and write permissions to AhsayOBM:

Please use the following steps on How to run a Data Integrity Check for backup data stored in backup destination?

To learn how to make the Backup Server URL option visible in AhsayOBM / AhsayACB when you click "Show Advanced Option" in the login screen, follow the steps below.

To make visible on a specific client machine:

There are several errors that can be encountered related to corrupt user settings file.

Here are some errors that users may encounter upon opening the AhsayOBM / AhsayACB user interface:

With Ahsay backup solutions, backing up your Microsoft Windows System and Microsoft Windows System State can be as easy as 1, 2, and 3.

IIS Windows page is displayed instead of the AhsayCBS web console.

The IIS web server is installed and enabled on the AhsayCBS server, causing a conflict between the AhsayCBS and IIS.

You may receive this error message after upgrading the Hyper-V server:

The speed of running a backup job may depend on various factors.