Technical Videos

Please use the following steps on Microsoft SQL Server not found warning on a Microsoft SQL database backup.

Symptom:

Please use the following steps on How to force another Auto Update on AhsayOBM / AhsayACB clients.

Please use the following steps on Troubleshooting problem with missing scheduled backup.

There are many underlying components in the operating system that may come into play during the backup process to cause the VSS error. This video offers a guideline on how to troubleshoot for errors related to Volume Shadow Copy.

Please use the following steps on [VSSDatabaseExpt] VSS_E_UNEXPECTED_PROVIDER_ERROR (MS Exchange database backup).

Please use the following steps on How do I renew the Ahsay self-signed SSL and CA certificate on my AhsayCBS backup server?.

Please use the following steps on How do I move an AhsayOBM/AhsayACB installation onto another machine?.

The following assumptions are made:

When are the default Ahsay dummy / self-sign certificate acceptable for business?

Cache files are generated from the temporary drive during execution of backup or restore jobs.

The user home for user 'username' is not available.

The issue indicates that CBS cannot locate the backup user's directory in any User Home path.

This Know-How video discusses how to rebuild a single backup set created in version 6 if the client application has not been updated and still runs version 6 AhsayOBM / AhsayACB, but the backup server has already been upgraded from version 6 to ve

Please use the following steps on Troubleshooting backup problem with inaccessible network drive.