Since 2004 Mindtime Backup focuses on backups, especially online backups. The Dutch company started its business in 1998 as automation company for notaries. There arose a great demand for safe and reliable backups. Because of this demand one particular notary asked for an automatic solution to replace their tape streamer. Tapes were often forgotten or hard to restore a few files from one particular day.
In the search for a reliable solution Mindtime Backup found Ahsay Backup Software. After a few tests the first CAL were bought through a Dutch hosting provider and the online backup solution was born. Because the notary was so excited Mindtime Backup decided to stop all automation activities and services and to entirely focus on online backup. It became time to buy our own licenses.
Over the years Mindtime backup has invented the perfect solution by using Ahsay in combination with encrypted storage in their datacenters. During this development, it appears that each SMB needs a safe and reliable backup solution. By using reseller channels and Ahsay online backup software Mindtime Backup is able to provide each SMB the best backup solution.
Since the beginning in 2004 end-users are offered a safe and secure online backup solution based on the Ahsay Backup Software. Because all other IT activities stopped, Mindtime Backup decided that it needed other ways to reach out to all the end-users. It became clear that Mindtime Backup needed resellers to distribute the online backup solution.
To support resellers as much as possible, Mindtime Backup developed the Reseller Management System. In the beginning just to provide the possibility for resellers to create backup accounts for their users. After that the first resellers were giving access it quickly became clear the system needed much more. Next to safe and reliable backups the focus was set on the management system.
Since then the Reseller Management System is the leading Backup Management System. It isn't just for creating, editing and billing online backup. A reseller is able to change, monitor and restore everything by this system. When a client's backup is completed with failures or warnings the system filters the backup report and automatically provides a knowledgebase article with the explanation and solution. The reseller can also send this solution towards the client with a click. It has multiple graphs, standard 30 day reporting and an API so that your clients can create their own accounts.
Besides the Reseller Management System, Mindtime Backup developed the Agent Management System. This system enables agents and backup providers to offer their resellers the same efficient and comprehensive Backup Management System like Mindtime Backup does. In the Agent Management System an agent can create unlimited resellers, manage invoices, monitor the sales and track logs.
As seen in the picture above Mindtime Backup offers systems for the whole chain. This is all based on the Ahsay software and the experience from Mindtime Backup with Ahsay. "We use the Ahsay software for 10 years now and keep using it to expand our business in Europe"