Success Story of Smart IT after partnering with Ahsay
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"Not a single file was lost due to Ahsay backup and it was an easy and fast restore"




NAME : Mr. Heimir Eidskrem
COMPANY : SmartCloud, LLC (formerly Smart IT Services)
YEAR ESTABLISHED : 2014
WEB: www.smart-mail.net

Company background

We are a small company who offers cloud, remote backup, email services to local business in Texas, United States. The principals of our company have been in the industry for 20+ years.

When did you start your relationship with Ahsay?

We have been partnered with Ahsay since 2015.

Why did you choose Ahsay over other backup solution providers?

We used a competitor for years. We had another company that has been doing remote backup since 2000. The competitor software was very buggy but we stuck with them for several versions. As there were many issues with the software, we spent more time on remote backup than other services we offered.

We decided to do new evaluation of remote backup software. We tried several others before we settled on Ahsay. We spend so little time on remote backup now since it has been very stable with almost zero issues and we have some very large backup sets. Ahsay backup solution ran faster than the others, in some cases it was a very significant performance increase with Ahsay.

What is the importance of Ahsay's products in your business mix?

It's a must have for us now. We sell the product but also use it internally.

What is the most successful case in selling Ahsay you have experienced?

We have one client who is backing over 11TB of data. There are 6 very large backup sets, over 7.4 million files and over 11TB of uncompressed data. The compression on that is 41%. Some files are large animation files over 30gb.

We did not stage this backup. It ran over the wire for days. The client had a 100/20mb internet connection so it was exactly that fast but Ahsay handled it very well.

We have other clients with backups larger than 1TB. They all run with no problems. We are backing up Exchange, SQL and file data for the same client.

Restoring files with Ahsay is fast, our previous software could take hours just to get to the point where you selected the files to back up. Basically, it had to download a file list first and that took several hours if the backup set was large.

We also had a client that got the ransomware virus "CryptoLocker" on their server. All files got encrypted. Thankfully, we rebuilt the server and successfully restored all data using Ahsay. Not a single file was lost due to Ahsay backup and it was an easy and fast restore.